Kaiser Permanente reviews

3.8

69% would recommend to a friend

(14,794 total reviews)
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Gregory Adams

53% approve of CEO

61% positive business outlook

Kaiser Permanente has an employee rating of 3.8 out of 5 stars, based on 14,794 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kaiser Permanente employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

15K reviews
2.0
Aug 7, 2018

Downhill Slide

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Employer paid benefits (health/dental/vision) and decent pension plan if you stick around long enough

Cons

-Highly political: Rules do not apply to everyone and lots of favoritism. - Toxic environment: It’s like working with overgrown high schoolers. Directors and managers constantly badmouth and are obviously catty towards each other. - No room for advancement, especially now with the hiring freeze and financial issues in the CO region. - Never allowed to say “no” when you are “asked” (really, you’re volunteered without your knowledge or forced) to do additional job duties outside your scope. - HR and IT departments are unresponsive and/or incompetent.

5.0
Jun 6, 2018

HMO dream

Recommend
CEO approval
Business Outlook

Pros

No night call responsibilities as an outpatient doctor and you get most of your weekends off and have the ability to work remotely. Getting time off isn’t overly difficulty apart from peak times like the holidays and the summers but KP tries to keep everything fair utilizing computer scheduling. Salary and benefits are probably the best in the San Francisco bah area. Contacting specialists is relatively easy by calling them on company provided iPhones. Training is provided if you’re struggling with member patient satisfaction surveys or the EPIC electronic medical record. You can also work part-time or do administrative work to offset the work schedule. At my facility you also have the ability to teach medical students and oversee resident physicians. There are opportunities to switch practice style as well for example between hospitalist work and outpatient clinic. CME lunches will keep you up to date. This was my first job and I will always have fond memories!

Cons

You must be able to type and juggle email messaging from patients, telephone calls from patients, seeing patients in 20 minute blocks of time depending on your speciality. It can be pretty rough if you’re doing primary care as the various quality measures, Medicare coding and patient satisfaction surveys along with all the preventive questions the medical assistants ask make getting through the appointment difficult and that’s not even counting all the various issues the older pr anxious patient can bring up. Referral to specialists can sometimes be a chore because Kaiser expects the primary physician to do the majority of the preparatory work - ever order transplant evaluation labs and other diagnostic tests? If you are not extremely organized and efficient you will likely be taking a lot of work home at night or on the weekends.

2.0
Jan 21, 2018
Recommend
CEO approval
Business Outlook

Pros

WA State Kaiser: Great medical insurance with low out of pocket costs, if you don't mind HMO plans. WDS PPO dental coverage is great with only slightly higher premiums than other area nonprofits. Orca card is affordable ($45/yr), though other area nonprofits provide this for $0-15/yr. Ability to work from home (depending on team/role). Beautiful new campus: 20 minutes from downtown Seattle, right by the Tukwila (Southcenter) train and transit station, lots of windows, a small gym, nice locker rooms with showers, indoor bike storage.

Cons

WA State Kaiser: Numerous layoffs and reorgs in the years leading up to the Kaiser acquisition led to tenured employees filling positions for which they are unqualified and unsuited. The layoffs and reorgs created a culture of fear among tenured employees, some of whom are threatened by high performing new colleagues and protect one another by withholding information, bullying, and slandering to the point of pushing out top performers. Nepotism and 'promotion to incompetence' have been par for the course, so leads, supervisors, and managers often lack experience and proper training. All of the above contribute to an environment in which people are fully disengaged. So much has changed and the turn over has been so high, it is often difficult to find the resource or information you need. Archaic tech and slow adoption means you're not going to be gaining many new technical skills. Email and meetings are misused. Advice to job seekers: If you accept a job, here, make sure you take the time to find a new job *the second you begin to disengage*. Match the effort of your colleagues and then add 20 minutes. Ambition is punished by insecure colleagues, supervisors, and managers. If you would rather keep your self worth and work ethic, don't work here. You won't gain the technical skills or business acumen required to move to another org, and you'll be lucky to leave with your dignity. More for those interested: The following 2 observations illustrate the severity of the problem, here: 1. Every new hire in a certain department is warned about specific individuals. The supervisors and managers are aware of these individuals and even have a nickname for them. Yet, the bullies are still employed without disciplinary action because they hold certifications for which the org paid $10K+. 2. Within 9 months, an inexperienced supervisor lost 5 people of a 10-member team. 3.5 left on their own volition; 1.5 were asked to resign. This usually signals issue with the supervisor/manager. Not here.

Viewing 85 - 87 of 14,794 Reviews

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