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      LanguageLine Solutions

      Engaged Employer

      LanguageLine Solutions reviews

      2.9

      39% would recommend to a friend

      (2,166 total reviews)

      Simon Yoxon-Grant

      37% approve of CEO

      33% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.1

      Work/Life balance

      2.6

      Culture & values

      2.5

      Senior management

      2.5

      Career opportunities

      2.4

      Compensation and benefits

      LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,166 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      3.0
      Jun 18, 2025

      It was ok

      Spanish medical interpreter -work at home
      Recommend
      CEO approval
      Business Outlook

      Pros

      -The pay was good, company I worked through was fantastic, and LL were great as well, until they weren't

      Cons

      -Call volume is incredibly high, which can cause burnout. -Got fired for sounding "too tired" on calls after about 6-7 hours of interpreting calls that are almost back to back.(worked there for almost 6 years and during the last month I got 3 "needing improvement" which got me fired, I was being told by costumers that I did a great job every day, unfortunately the random QA individual did not agree) -Language Line QA can give you a bad score for random subjective reasons whenever they feel like.

      avatar
      LanguageLine Solutions Response
      12mo
      Thank you for taking the time to share your experience after many years with LanguageLine Solutions. We’re grateful for your service and the commitment you showed during your time with us. We’re pleased to hear that you found the pay competitive and had a positive experience with both the company you contracted through and LanguageLine—for much of your tenure. It is unfortunate your time ended in a way that left you feeling disappointed and unsupported. We recognize that interpreting, especially with sustained high call volume, can be demanding. Burnout is a real concern in this field, and we continue to explore ways to balance operational demands with interpreter well-being. Regarding your concerns about Quality Assurance: Our QA process is intended to uphold interpreting standards across the board. Thank you again for the years you contributed to our mission of connecting people through language.
      1.0
      Jun 18, 2025

      Unsupportive

      Spanish interpreter
      Recommend
      CEO approval
      Business Outlook

      Pros

      Offers 3 weeks paid training

      Cons

      Unstable portal connection Unsupportive personal , unreasonable schedule adherence policy, low salary and high volume of calls

      avatar
      LanguageLine Solutions Response
      12mo
      We appreciate your feedback. As your calls were handled through one of our partners, we recommend contacting them directly to provide your input. Best wishes!
      4.0
      Jun 18, 2025

      Great training

      Interpreter
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company provides great training, allowing me to advance from L4 to L5, which is an asset to my linguistic career.

      Cons

      Since a third party hired me, my career path is unclear, resulting in the stagnation of my income throughout my contract. There is also a transparency issue with the structure of the payment made by the third party,

      avatar
      LanguageLine Solutions Response
      12mo
      Thank you for taking the time to share your feedback. Because your calls were completed through one of our partners, we suggest contacting them directly to ensure your voice is heard. Wishing you continued success!
      Viewing 127 - 129 of 2,166 Reviews
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      ReviewsLanguageLine Solutions reviews

      Glassdoor has 3,049 LanguageLine Solutions reviews submitted anonymously by LanguageLine Solutions employees. Read employee reviews and ratings on Glassdoor to decide if LanguageLine Solutions is right for you.