Is LanguageLine Solutions a good company to work for as a Translator?

Translator professionals working at LanguageLine Solutions have rated their employer with 2.7 out of 5 stars in 177 Glassdoor reviews. This is a lower than average score with the overall rating of LanguageLine Solutions employees being 2.9 out of 5 stars. Search open Translator Jobs at LanguageLine Solutions now and start preparing for your job interview by browsing frequently asked Translator interview questions at LanguageLine Solutions .

Does LanguageLine Solutions pay Translator employees well?

Translator professionals rate their compensation and benefits at LanguageLine Solutions with 2.0 out of 5 stars based on 177 anonymously submitted employee reviews. This is 14% worse than the company average rating for salary and benefits. Find out more about Translator salaries and benefits at LanguageLine Solutions .

How happy are Translator professionals working at LanguageLine Solutions?

48% of Translator employees at LanguageLine Solutions would recommend their employer to a friend. This rating has decreased by 8% in the past 12 months. Translator professionals have also rated LanguageLine Solutions with a 2.7 rating for work-life-balance, 3.1 rating for diversity and inclusion, 2.4 rating for culture and values and 2.2 rating for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (884) , Spanish Interpreter (248) , Interpreter/Translator (245) , Medical Interpreter (180) , Intérprete Bilingüe (117) , Over The Phone Interpreter (58) , Mandarin Interpreter (38) , Spanish Medical Interpreter (36) , Project Manager (22) , Vietnamese Interpreter (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"flexible work from home" ((in 516 reviews)); "The training is good and complete." ((in 128 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 60 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 36 reviews)); "rewarding job (you get to help people and usually they're very appreciative)" ((in 22 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"low pay they earn roughly £3.99 per minute and pay interpreters 0.24 pence per minute ." ((in 364 reviews)); "NO BENEFITS: you get an extremely limited insurance that will not cover you for anything." ((in 150 reviews)); "Poor management indeed." ((in 104 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 100 reviews)); "No pay for time off." ((in 43 reviews))

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LanguageLine Solutions

LanguageLine Solutions Translator reviews

2.7

48% would recommend to a friend

(177 total reviews)

Simon Yoxon-Grant

29% approve of CEO

28% positive business outlook

Ratings by category

3.1

Diversity & inclusion

2.7

Work/Life balance

2.4

Culture & values

2.3

Senior management

2.2

Career opportunities

2.0

Compensation and benefits

Translator employees have rated LanguageLine Solutions with 2.7 out of 5 stars, based on 177 company reviews on Glassdoor. This indicates that most Translator professionals have an average working experience there. LanguageLine Solutions is rated 24% below average by Translator professionals compared to other employers within the Telecomunicaciones industry (3.6 stars).

Ratings by demographic groups

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Reviews by job title

177 reviews

1.0

Apr 23, 2026

Employees Not Valued

Interpreter/translator

Recommend

CEO approval

Business Outlook

Pros

Assist LEP customers obtain interpretation/translation when a company (e.g., banks, insurance companies, etc.) do Not have bilingual personnel.

Cons

They sold contract to Kelly Translations that Only pays $15.00 an hour (even employees with a Master's degree), in this economy. You have a 15 minute paid break and half hour non-paid break. They Do Not provide a 40 hour work week that is only needed due to the poor pay. They use one software for payroll and another to log in to the system to take calls from clients. Although you sign in for your shift, in both software systems, if the interpreter software does Not reflect the shift hours you are scheduled for, you get 'docked' from your pay.

LanguageLine Solutions Response

1mo

Thank you for sharing your experience and for your contributions over the past 1–2 years supporting LEP customers. We recognize the important role interpreters play in delivering accurate, professional language access across critical industries. We appreciate your feedback regarding scheduling, systems, and overall experience, and we continuously review our practices, tools, and resources to better support interpreters in their work. For current employees, we encourage you to share additional details with us directly at interpretercommunications@languageline.com so your feedback can be reviewed more closely. Your perspective is valued as we work to strengthen a respectful and supportive environment for all interpreters.

3.0

Nov 18, 2025

Low rates

Interpreter/translator

Recommend

CEO approval

Business Outlook

Pros

Felxible Pleanty of time off

Cons

Low pay uncertain work not recommend

LanguageLine Solutions Response

6mo

Thank you for sharing your experience with us. We appreciate your more than ten years of service and are glad to hear that the flexibility and time off have been positives for you. We also recognize your concerns about pay and the variability of available work. While we cannot discuss individual circumstances here, we continually review our practices and resources to support interpreters in their important work. If you would like to share additional feedback, please contact us at interpretercommunications@languageline.com

3.0

Nov 16, 2025

good remote option but lacking benefits

Interpreter/translator

Recommend

CEO approval

Business Outlook

Pros

The only pro I can mention is that it’s a remote job.

Cons

When there’s an issue, it’s hard to reach anyone. They don’t really care about their employees. If you work part-time, you’re paid less even though you put in the same effort. They also reduced the hours recently. There’s also no PTO for full time employees.

LanguageLine Solutions Response

6mo

Thank you for sharing your feedback and for your time with LanguageLine. We’re glad you found value in the ability to work remotely. We’re sorry to hear that some aspects of your experience did not meet your expectations, and we appreciate your perspective on communication and support. Interpreter feedback like yours helps us continue reviewing our practices to better serve our teams. We wish you all the best in your future endeavors.

Viewing 1 - 3 of 177 Reviews

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Ratings by category

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Employees Not Valued

Low rates

good remote option but lacking benefits

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