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LanguageLine Solutions

Engaged Employer

LanguageLine Solutions Interpreter/Translator reviews

2.7

48% would recommend to a friend

(167 total reviews)

Simon Yoxon-Grant

29% approve of CEO

29% positive business outlook

Translator/Interpreter employees have rated LanguageLine Solutions with 2.7 out of 5 stars, based on 167 company reviews on Glassdoor. This indicates that most Translator/Interpreter professionals have an average working experience there. LanguageLine Solutions is rated 24% below average by Translator/Interpreter professionals compared to other employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

167 reviews
3.0
Mar 9, 2018
Recommend
CEO approval
Business Outlook

Pros

You are pretty much your own boss, and if you are good in languages and like to help people, you can work from home while interpreting (translating) calls for two main languages you are native/ fluent. You have a coach that will ride you and a lot of initial training.

Cons

Salary is low, but the company pays on time and you have benefits if you work at least 30 hours per week.

1.0
Jul 25, 2017

Bad Management

Recommend
CEO approval
Business Outlook

Pros

Flexible hours when you work from home

Cons

Management is very horrible, like no one is working to answer your question when you need help! Hired you without let's you know what's pay plan you have, it's like a trap to get in and finally find out have nothing on benefit! Part-time no benefit at all, only UTO it UNPAID Payroll not responsibility on incorrect paycheck, they ignore over a week look like didn't want to pay work you work for.. Training & Material are not enough, leader is not response when you need help!

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LanguageLine Solutions Response
8y
Thank you for your feedback. We are committed to creating a transparent and collaborative environment for all our employees, so I am disappointed to hear about your experiences. We value and consider all feedback, as we are always striving to improve. I would like to address some of your specific concerns here: First, we have a committed and caring recruiting team to provide you with all the materials for review throughout the hiring process to assure you understand the pay plans, eligibility requirements for benefits and the work from home arrangement. Second, the interpreter help desk staff and interpreter portal are continually updated and improved regularly to meet the needs of the work at home interpreter staff. Thank you for your feedback and suggestions. Third, the payroll team is committed to resolving any and all issues in a timely manner. We will use your feedback to understand how we can do better. Thank you for your contribution to LanguageLine Solutions. If you have further comments, please contact my office and schedule an appointment so we can speak directly. I look forward to exchanging ideas with you. . I can be reached at swklein@languageline.com or 888-526-4546. Sincerely, Scott W. Klein President and CEO, LanguageLine Solutions
Viewing 157 - 159 of 167 Reviews

Glassdoor has 3,043 LanguageLine Solutions reviews submitted anonymously by LanguageLine Solutions employees. Read employee reviews and ratings on Glassdoor to decide if LanguageLine Solutions is right for you.