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      LanguageLine Solutions

      Engaged Employer

      LanguageLine Solutions reviews

      2.9

      39% would recommend to a friend

      (2,168 total reviews)

      Simon Yoxon-Grant

      36% approve of CEO

      31% positive business outlook

      Ratings by category

      3.4

      Diversity & inclusion

      3.1

      Work/Life balance

      2.6

      Culture & values

      2.5

      Senior management

      2.5

      Career opportunities

      2.3

      Compensation and benefits

      LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,168 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Sep 14, 2018

      Overworked, Management unwilling to accept constructive suggestion

      Spanish interpreter
      Recommend
      CEO approval
      Business Outlook

      Pros

      No commute required, Good job for scenario exposures

      Cons

      Brain-Draining, Restless interpretation, Expecting sudden "overstaff unpaid off", Unreasonable insurance package i.e. prepare to pay more than $200 a month for the minimal package, poor technological infrastructure i.e the system coded you as unavailable in error and therefore you are not getting paid for those uncountable minutes, Lack of understanding of front line from the management

      1.0
      Sep 10, 2018

      Interpreter for more than three years!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home. That's it.

      Cons

      The pay is more than the minimum but they grind you to the bone. You get non-stop calls with barely a chance to breathe in between. There are different "pay scales" where some are not paid Vacation, Sick and Holiday (even when working on a Holiday). Overtime Pay is dependent on the state where you live, and in most cases, when one doesn't reach 80 work hours in a pay period, you don't get paid overtime even if you worked beyond your normal working hours in a day. You have to log out to use the bathroom - and those minutes are deducted from your pay check. Communication is one of the worst - you don't know what's going on until the last minute. You either get information extremely delayed, like a month or so, after they have implemented something or you don't get any response at all. There is no real training - you train on the job. If you do need to undergo some kind of so-called training, not only do you not get compensated, you also have to do it outside of your work hours.

      4.0
      Aug 28, 2018

      Great for experience

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home, they unpaid offer time off at times, pay on time,

      Cons

      Cant think of one

      Viewing 1600 - 1602 of 2,168 Reviews
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      ReviewsLanguageLine Solutions reviews

      Glassdoor has 3,054 LanguageLine Solutions reviews submitted anonymously by LanguageLine Solutions employees. Read employee reviews and ratings on Glassdoor to decide if LanguageLine Solutions is right for you.