Is LanguageLine Solutions a good company to work for?

LanguageLine Solutions has an overall rating of 2.9 out of 5, based on over 3,054 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 39% of employees would recommend working at LanguageLine Solutions to a friend and 31% have a positive outlook for the business. The best reviews about LanguageLine Solutions have been left by employees working as Intérprete Bilingüe Medico L4 , Intérprete Médico Bilingue and Spanish Interpreter .

Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

39% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.1 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (885) , Spanish Interpreter (248) , Interpreter/Translator (246) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (59) , Mandarin Interpreter (38) , Spanish Medical Interpreter (37) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Work from home and flexible" ((in 518 reviews)); "The training is good and complete." ((in 134 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 59 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 36 reviews)); "It really feels good to help people in need as it often is the case in some calls." ((in 23 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"low pay they earn roughly £3.99 per minute and pay interpreters 0.24 pence per minute ." ((in 371 reviews)); "NO BENEFITS: you get an extremely limited insurance that will not cover you for anything." ((in 152 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 100 reviews)); "Poor management indeed." ((in 99 reviews)); "pay scale and no raises" ((in 32 reviews))

What are the top reviewed LanguageLine Solutions locations?

Ciudad de México , Guadalajara , Monterrey , Ciudad Juarez , Cancún , Tijuana , Mérida , Puebla , León , Villahermosa , Aguascalientes , Toluca , Querétaro , Durango , Cholula , San Luis Potosí , Nogales , Veracruz , Tlalnepantla , Mexicali , Zapopan , Chihuahua , Pachuca , Cuernavaca , Morelia , Torreón , Hermosillo , La Paz , Iguala , Cuautitlán Izcalli

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(2,168 total reviews)

Simon Yoxon-Grant

36% approve of CEO

31% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,168 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,168 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

2K reviews

4.0

Aug 10, 2018

Good for parents has young kids

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Get to work from home. Understanding and helpful staff and management.

Cons

High call volume. Schedule not flexible. Could be stressful sometimes.

5.0

Aug 8, 2018

Medical Interpreter

Spanish medical interpreter

Recommend

CEO approval

Business Outlook

Pros

The best thing of being an interpreter is helping others communicate avoiding the language barrier.

Cons

Not being able to work with them directly in my country as a home based interpreter.

3.0

Aug 6, 2018

Very stressful job, but there are lots of benefits to it

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-Excellent life-work balance, you work at home so there is no commute time so you get to eat with the family during lunch time and enjoy the full hours after the shift is over -2 days off per week -Great pay for the type of job -All of your equipment cost such as the phone and phone service are paid for during the first three months -You get feedback during the ending of each month that rates how you did and where you need to improve, it's all friendly and constructive, at least my supervisor was -You can put in more hours which has very good wages for overtime -They have a very wonderful interactive system and a good library that helps you do your job better and slightly easier

Cons

-Eventually you'll have to switch to a video module based work system and have to pay for internet out of your own pocket which won't be covered by the company -The stress is unbelievably high, if you want to work as a home based interpreter I suggest you look up the term "vicarious stress" and look up the first links that show up, you'll definitely experience it first hand here -There is no real "workplace environment" so to speak since you work at home there are no coworkers, managers, etc. I guess that could be a pro if you don't like socializing -Just like LLS, other american companies outsource all their retail and telecomm services, thus you will often have to interpret calls for people that speak very poor English especially if they're from an asian country such as India which just ups your stress by %5000 -Contract gets renewed yearly which means that you won't ever be able to have a "permanent" place with the company, and growth is close to none-existant -Also if and when you quit they won't respect the "2 weeks" that they supposedly ask from you to find a suitable replacement. Once you ask to quit that's your last minute working with them so make sure that you really want to quit at the specific day that you ask for it

Viewing 1609 - 1611 of 2,168 Reviews

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