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LanguageLine Solutions

Engaged Employer

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(2,166 total reviews)

Simon Yoxon-Grant

37% approve of CEO

33% positive business outlook

LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,166 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Jul 10, 2015
Recommend
CEO approval
Business Outlook

Pros

If you want to be an interpreter and have little to no experience, don't worry, LLS will hire you, and you can train there, figure out if the job is for you, and in the mean time look for another job with the acquired experience. I was a student getting my MA degree, and needed a job, and time for school, so this was great, it also kept my native language alive. I gained a lot of experience on almost any field of life. It's a great opportunity to keep your brain active and react fast, sometimes under pressure when you interpret for courts, for example. The rest is just downright bad.

Cons

1. You realize that you're being treated as a second rate disposable tiny part in the huge system. 2. No benefits. 3. Low pay. 4. You have to communicate with a lot of ignorant people, just imagine that at your job you have to talk to Peggy a bank employee, outsourced from Bombay, who only speaks scripted language, and THAT language you have to interpret to a deaf 90 year old immigrant who can barely remember her age, yet just keeps screaming just because. 5. You get sick, your phone line is down, you really want to pee and can't wait until your break (only 2, or even 1 break in 5 hours!) - it all counts against you! 6. They mostly hire immigrants who desperate to find a job. They're just fluent in two languages, maybe even just in one language and speak some English but most of them are NOT interpreters. 7. The company really cares if you're polite, it doesn't care about the quality of your interpretation.

1.0
Jun 30, 2015
Recommend
CEO approval
Business Outlook

Pros

Able to work from home.

Cons

They pay minimum wage, no benefits, no response from the managers, a lot of technical problems, unsolved issues with payroll, and nobody cares.

3.0
Jun 22, 2015

LLS pros and cons

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work at home, decent training in the beginning

Cons

No benefits, no flexibility, some say very low pay, but not too bad for my area...if I lived in California it would be different.

Viewing 2005 - 2007 of 2,166 Reviews

Glassdoor has 3,049 LanguageLine Solutions reviews submitted anonymously by LanguageLine Solutions employees. Read employee reviews and ratings on Glassdoor to decide if LanguageLine Solutions is right for you.