Is LanguageLine Solutions a good company to work for as a Interpreter/Translator?

Interpreter/Translator professionals working at LanguageLine Solutions have rated their employer with 2.7 out of 5 stars in 167 Glassdoor reviews. This is a lower than average score with the overall rating of LanguageLine Solutions employees being 2.9 out of 5 stars. Search open Interpreter/Translator Jobs at LanguageLine Solutions now and start preparing for your job interview by browsing frequently asked Interpreter/Translator interview questions at LanguageLine Solutions .

Does LanguageLine Solutions pay Interpreter/Translator employees well?

Interpreter/Translator professionals rate their compensation and benefits at LanguageLine Solutions with 2.0 out of 5 stars based on 167 anonymously submitted employee reviews. This is 14% worse than the company average rating for salary and benefits. Find out more about Interpreter/Translator salaries and benefits at LanguageLine Solutions .

How happy are Interpreter/Translator professionals working at LanguageLine Solutions?

48% of Interpreter/Translator employees at LanguageLine Solutions would recommend their employer to a friend. This rating has decreased by 9% in the past 12 months. Interpreter/Translator professionals have also rated LanguageLine Solutions with a 2.7 rating for work-life-balance, 3.1 rating for diversity and inclusion, 2.4 rating for culture and values and 2.2 rating for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (884) , Spanish Interpreter (248) , Interpreter/Translator (245) , Medical Interpreter (180) , Intérprete Bilingüe (118) , Over The Phone Interpreter (58) , Mandarin Interpreter (38) , Spanish Medical Interpreter (36) , Project Manager (22) , Vietnamese Interpreter (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Like ability to work from home and flexible hours" ((in 531 reviews)); "The training is good and complete." ((in 132 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 60 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 40 reviews)); "It really feels good to help people in need as it often is the case in some calls." ((in 24 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"The pay is low and employees no longer have a "water cooler" portal to share their views and opinions." ((in 368 reviews)); "No benefits / 401k and all" ((in 141 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 101 reviews)); "Poor management indeed." ((in 97 reviews)); "No pay for time off." ((in 33 reviews))

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LanguageLine Solutions

LanguageLine Solutions Interpreter/Translator reviews

Compare reviews

2.7

48% would recommend to a friend

(167 total reviews)

Simon Yoxon-Grant

29% approve of CEO

29% positive business outlook

Ratings by category

3.1

Diversity & inclusion

2.7

Work/Life balance

2.4

Culture & values

2.3

Senior management

2.2

Career opportunities

2.0

Compensation and benefits

Interpreter/Translator employees have rated LanguageLine Solutions with 2.7 out of 5 stars, based on 167 company reviews on Glassdoor. This indicates that most Interpreter/Translator professionals have an average working experience there. LanguageLine Solutions is rated 24% below average by Interpreter/Translator professionals compared to other employers within the Telecomunicaciones industry (3.6 stars).

Ratings by demographic groups

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Reviews by job title

167 reviews

2.0

Sep 27, 2024

The job is remote and that is the only good point

Interpreter/translator

Recommend

CEO approval

Business Outlook

Pros

The job is remote and that is good.

Cons

not a good onboarding process bad management low salaries not clearly defined goals

LanguageLine Solutions Response

We appreciate you taking the time to share your experience with us, and we’re glad you found the remote aspect of the job beneficial. We’re sorry to hear that other parts of your experience did not meet your expectations. We are continuously working on improving our onboarding process to ensure new team members feel prepared and supported from day one. We continue to listen to feedback like yours to create a better work environment and are always evaluating ways to enhance the overall employee experience. We wish you all the best in your future endeavors.

1.0

Sep 23, 2024

Worst Company

Interpreter/translator

Recommend

CEO approval

Business Outlook

Pros

Nothing really besides the remote work

Cons

One of the worst companies ever, bad pay, bad benefits, they exploit interpreters with no breaks between calls. Pay lowly amount. No benefits!!

LanguageLine Solutions Response

Thank you for sharing your feedback. We're glad you found value in the ability to work remotely. We recognize that interpreter work can be both challenging and fast-paced, and we are committed to continuously assessing our policies and practices to provide a supportive environment for our interpreters. While we understand your concerns regarding compensation and benefits, we strive to maintain industry standards while offering flexibility in work arrangements. We appreciate your input and will take it into consideration as we work towards improving the overall experience for our team members. If you'd like to provide further insights or suggestions, we welcome you to reach out directly. Thank you for your time with LanguageLine, and we wish you success in your future endeavors.

3.0

Sep 16, 2024

Stable job but to overwhelming

Interpreter/translator

Recommend

CEO approval

Business Outlook

Pros

Remote position, overtime pay, training

Cons

very high call volume, no holidays

LanguageLine Solutions Response

Thank you for your feedback. As a certified Great Place to Work, we are committed to treating our employees with fairness and respect. Our compensation is competitive within the industry, reflecting our dedication to our team's well-being. We wish you well in your future endeavors.

Viewing 22 - 24 of 167 Reviews

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The job is remote and that is the only good point

Worst Company

Stable job but to overwhelming

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