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LanguageLine Solutions

Engaged Employer

LanguageLine Solutions Interrpeter reviews

2.9

44% would recommend to a friend

(1,189 total reviews)

Simon Yoxon-Grant

41% approve of CEO

33% positive business outlook

interpeter employees have rated LanguageLine Solutions with 2.9 out of 5 stars, based on 1,189 company reviews on Glassdoor. This indicates that most interpeter professionals have an average working experience there. LanguageLine Solutions is rated in line with the average (within 1 standard deviation) by interpeter professionals compared to other employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Assist LEP customers obtain interpretation/translation when a company (e.g., banks, insurance companies, etc.) do Not have bilingual personnel.

Cons

They sold contract to Kelly Translations that Only pays $15.00 an hour (even employees with a Master's degree), in this economy. You have a 15 minute paid break and half hour non-paid break. They Do Not provide a 40 hour work week that is only needed due to the poor pay. They use one software for payroll and another to log in to the system to take calls from clients. Although you sign in for your shift, in both software systems, if the interpreter software does Not reflect the shift hours you are scheduled for, you get 'docked' from your pay.

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LanguageLine Solutions Response
2mo
Thank you for sharing your experience and for your contributions over the past 1–2 years supporting LEP customers. We recognize the important role interpreters play in delivering accurate, professional language access across critical industries. We appreciate your feedback regarding scheduling, systems, and overall experience, and we continuously review our practices, tools, and resources to better support interpreters in their work. For current employees, we encourage you to share additional details with us directly at interpretercommunications@languageline.com so your feedback can be reviewed more closely. Your perspective is valued as we work to strengthen a respectful and supportive environment for all interpreters.
4.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible Work Good Work-Life Balance

Cons

Very high demand of calls daily

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LanguageLine Solutions Response
2mo
Thank you for sharing your experience as a Spanish Medical Interpreter and for highlighting the flexibility and work-life balance you’ve found in the role. We appreciate your contributions and the important impact of your work supporting communication in healthcare settings. We also recognize that high call volumes can be demanding, and we continue to review our practices and resources to best support interpreters. As a current team member, you’re welcome to share additional feedback at interpretercommunications@languageline.com
1.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

From home but you are not payed for all the hours you work

Cons

I was supposed to work 30 hours a week, but my hours were cut without notice every week. You find out you're not working by logging into the platform, and it won't let you in. I ended up working 8-16 hours a week. They also have a lot of penalties, so you'll never get paid the full amount you're working. But if a call extends after your shift, you have to stay and finish it without pay.

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LanguageLine Solutions Response
3mo
Thank you for sharing your experience and for the time you spent with us, even within your first year. We value the flexibility that remote interpreting can offer, and we recognize how important consistent scheduling and clear expectations are to our interpreters. Your feedback about hours, platform access, and compensation is important, and we continuously review our practices and systems to better support interpreter success. LanguageLine remains committed to fostering a professional and respectful environment focused on quality and reliability. We appreciate your contributions and wish you continued success in your career.
Viewing 7 - 9 of 1,189 Reviews

Glassdoor has 3,050 LanguageLine Solutions reviews submitted anonymously by LanguageLine Solutions employees. Read employee reviews and ratings on Glassdoor to decide if LanguageLine Solutions is right for you.