MKS Instruments reviews

4.0

83% would recommend to a friend

(398 total reviews)
avatar

John T.C. Lee

89% approve of CEO

67% positive business outlook

MKS Instruments has an employee rating of 4.0 out of 5 stars, based on 398 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MKS Instruments employee rating is in line with the average (within 1 standard deviation) for employers within the Manufactura industry (3.5 stars).

Reviews by job title

398 reviews
1.0
Apr 20, 2024

New Leadership in IT does not understand how to run IT

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits; some people are nice to work with.

Cons

New IT leadership is not motivating; no direction and causing chaos. Making assumptions and lying to look good to executives.

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MKS Instruments Response
1y
Thank you for taking the time to share your perspective and for your ongoing service to MKS over the past five years. We’re glad to hear that you acknowledge our strong pay and benefits and have experienced positive interactions with colleagues—these are key parts of the environment we work to uphold. We understand that times of transition can create uncertainty, especially when there are changes in leadership or direction. At MKS, we expect our leaders to foster clarity, collaboration, and trust—and we are committed to supporting those values at all levels of the organization. We also believe that open communication and constructive feedback are essential to maintaining a strong and respectful culture, particularly in dynamic functions like IT. As you noted, listening to employees is critical. We encourage you to use our Digital Dialogue program to share the insights you have and areas where you believe we can improve. You can also reach us directly at mks.feedback@mksinst.com if you prefer. Your feedback helps us grow stronger as a team.
3.0
Apr 15, 2024
Recommend
CEO approval
Business Outlook

Pros

Great work flexibility for employees that do not have to be in the labs every day.

Cons

Executives need to focus on investing in the backend operations of the company. Too much excel and reinventing the wheel in this siloed company. That way employees can focus on their work and not creating lengthy presentations.

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MKS Instruments Response
1y
Thank you for taking the time to share your feedback and for your contributions in Andover. We’re glad to hear that you value the flexibility we offer—it’s one of the ways we strive to support balance and enable our teams to do their best work. We also appreciate your candid perspective on operational challenges. We recognize that efficiency, tools, and cross-functional alignment play a major role in enabling teams to stay focused and deliver results. Continuous improvement is central to how we operate at MKS, and feedback like yours helps us prioritize where to simplify and strengthen internal systems. If you have specific ideas, we encourage you to share them through our LEAN initiative, our internal Digital Dialogue program or reach out to us directly at mks.feedback@mksinst.com. We win as a team, and your input helps shape a better way forward for all of us.
2.0
Apr 9, 2024

MKS

Recommend
CEO approval
Business Outlook

Pros

Not bad place to work, good work-life balance.

Cons

The company doesn't like to pay high range salary.

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MKS Instruments Response
1y
Thank you for sharing your perspective and for your continued contributions over the past three years. We're glad to hear you've experienced a healthy work-life balance. At MKS, we believe flexibility and well-being are essential to sustaining high performance and strong engagement over time. We appreciate your feedback on compensation and work practices. We are committed to continuous improvement and open to thoughtful input on stronger work practices and how we can evolve. When it comes to pay, we continually assess our compensation and benefits to ensure they are aligned with current market standards. If you have specific suggestions or concerns you'd like to share, we welcome them through our internal Digital Dialogue program or directly at mks.feedback@mksinst.com. Thank you again for being part of the team.
Viewing 106 - 108 of 398 Reviews

Glassdoor has 507 MKS Instruments reviews submitted anonymously by MKS Instruments employees. Read employee reviews and ratings on Glassdoor to decide if MKS Instruments is right for you.