MKS Instruments reviews

4.0

83% would recommend to a friend

(398 total reviews)
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John T.C. Lee

89% approve of CEO

67% positive business outlook

MKS Instruments has an employee rating of 4.0 out of 5 stars, based on 398 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MKS Instruments employee rating is in line with the average (within 1 standard deviation) for employers within the Manufactura industry (3.5 stars).

Reviews by job title

398 reviews
3.0
Apr 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Calibration team and the supervisor were pretty great. The team really tried to have a good culture and worked hard together to succeed at their goals. Super flexible with anything that came up.

Cons

IT team was terrible . Corporate had outsourced it and company never gave priority to tickets sent in unless escalated by the supervisor. Corporate was also frequently out of touch and obnoxious with policies that they put in place. They had a mandatory 30 minute lunch in place and they "wanted to make it easier for the employee" by automatically deducting 30 minutes from your time clock once you hit 6 hours.

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MKS Instruments Response
1y
Thank you for sharing your experience and for your time at MKS. We’re glad to hear you had a positive experience with the calibration team and your supervisor. It’s encouraging to know the team worked hard together and supported one another with flexibility and a strong culture—winning as a team is important to us and of the culture we are upholding at MKS. We also appreciate your candid feedback regarding IT support and aspects of corporate policy. We understand how important timely service and communication are in helping employees stay productive. Regarding the 30-minute lunch break, MKS complies with all federal, state, and local wage and hour laws, including with respect to mandatory rest and lunch breaks which may be required after a certain number of hours’ work. However, if you do not take a lunch break, work with your manager to ensure your time is properly recorded. That said, we understand how important it is to communicate such policies clearly to all employees, including managers, and ensure they are implemented in a way that respects our employees’ time and trust. If you'd like to share additional feedback or insights, please feel free to reach us at mks.feedback@mksinst.com. We appreciate your input and wish you all the best in your next chapter.
4.0
Apr 4, 2024
Recommend
CEO approval
Business Outlook

Pros

good people to work with

Cons

fast-paced environment, shifting task constantly

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MKS Instruments Response
1y
Thank you for your feedback and for being part of the team. We’re glad to hear you enjoy working with your great colleagues. We understand that a fast-paced environment can bring both energy and challenges, and we appreciate your adaptability. If you ever have suggestions to improve how we work, feel free to share via our Digital Dialogue program or at mks.feedback@mksinst.com.
4.0
Apr 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Work/Life Balance is good. Management is fair and respected.

Cons

Salary is not matched to industry standard.

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MKS Instruments Response
1y
Thank you for your feedback and for your continued contributions. We're glad to hear that you've experienced strong work-life balance and respectful leadership—both are key to the culture we strive to build at MKS. We acknowledge your comment on compensation. We continually assess our compensation and benefits to ensure they remain aligned with current market standards. If you’d like to share more, you’re welcome to contact us at mks.feedback@mksinst.com.
Viewing 220 - 222 of 398 Reviews

Glassdoor has 507 MKS Instruments reviews submitted anonymously by MKS Instruments employees. Read employee reviews and ratings on Glassdoor to decide if MKS Instruments is right for you.