MKS Instruments reviews about "manager"

67% positive business outlook

Reviews by job title

31 reviews
2.0
May 9, 2023

Work-Life Balance is good, everything else isn't.

Anonymous employee
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Pros

Reasonable expectations from management for most work. Company values a work-life balance. The cafeteria is very good, and the company subsidizes the prices to keep them low. During a recent catastrophy, the company made sure that everyone got paid. Some people in the company are terrific.

Cons

Massive gulf between upper management and the people on the ground. Little to no leadership - in a crisis, even the managers throw their hands up and say "I don't know, I guess I'll just do nothing," and the people miles above who are making the decisions do an extremely poor job of relaying vital information. Company is too complex and over-organized - fighting against institutional inertia to solve even simple problems is like running uphill through razor blades. Absolutely no accountability for toxic employees and practices. Forced to use tools that make work much, much harder. Barely any vacation, and forced to take it at specific times for a company shutdown, making it's nearly-impossible to plan a vacation for yourself at a time of your choosing unless it coincides with the shut-downs (which aren't announced until a month out). Company prefers to hire from outside rather than promote from within, so there are minimal career advancement opportunities. IT department is practically non-existent.

1.0
Mar 9, 2023
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Pros

Decent benefits. HR seemed nice.

Cons

The payroll manager is a terrible leader and made my life hell from day 1. Their payroll processes are not documented and there was little training on how to do my job.

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MKS Instruments Response
2y
Thank you for taking the time to provide feedback. We appreciate your constructive candor because it offers us the chance to grow. We are always open to listening and looking into new, innovative ways to approach processes. Our goal is to create a culture of mutual respect where employees feel comfortable to bring their ideas or concerns to leadership. While we recognize that work culture is not without its conflict, we will always strive to ensure a healthy work environment for everyone. We understand your experience was difficult and we are open to hearing about it. If you would like to discuss it further, please reach out directly to MKS.Feedback@mksinst.com.
1.0
May 1, 2023
Recommend
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Pros

Unfortunately there are no real pros for working at Ophir!

Cons

There are so many cons that I am afraid to start listing them: * Favoritism * Useless HR * Gaslighting * Dysfunctional * Lack of supervision * Haphazard 'training' * Lack of real direction * Extreme lack of morale * Severe lack of diversity * Toxic work environment * Work on good work-life balance. * Protocols blatantly ignored * Program Managers are clueless * Expectations are totally unrealistic * Employees are fired without any warning * Absurdly poor communication and leadership * Backstabbing and finger pointing on a grand scale * Lack of opportunity for growth or advancement * Newly hired management has made it exceedingly toxic * Some employees are immensely angry but afraid to speak out * Idle threats being made by my immediate supervisor toward 'the team' * Long standing feuds between employees that effects work getting done * Extreme lack of communication, everyone is afraid to talk to each other * Employees are completely ignored when ask Upper Management for help * Building needs of a major overhaul especially the elevator that is constantly "Out of Order" or people constantly get stuck in between floors * etc...etc...etc...

4.0
Jun 3, 2023
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Pros

In general I’ve found working at MKS to be a good thing. The people I work with are excellent. My group leaders and management are good. There has been over the years several excellent managers to work with. Things come and go, and overall I found the culture of MKS to be reasonably supportive and adaptable to employee needs.

Cons

I think the company tends to undervalue its employees. At least those who are not on salary. I am an hourly employee. Although I have consistently been rated as competent or above confident in the performance of my job, I very rarely get anything more than a 2 1/2 to 3% increase in my yearly salary. Essentially, I got enough to cover inflation if it’s a good year. I think MKS would be served by more generously compensating its hourly employees.

3.0
Jun 5, 2024
Recommend
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Pros

- Most people are very willing to help and friendly - There are some politics, but not usually there and not as much as I have seen elsewhere, because people in this specific site tend to have worked there for 5+ years within the site - Tend to cut benefits, not people, when market slows down, though, when they do lay people off, it tends to be few and far apart, i.e., people past retirement age, but sometimes also people who did work hard but offended some people in the higher up - (pro or con?) the manager's manager is very sympathetic, though, not being the direct managers, unique challenges faced by females & non-majority people & engineers don't often actually get addressed short-term or long-term, forcing them to leave the company instead

Cons

- (working environment) Over incidents of more than 3 - 4 white male (US or West European) who either currently or in the past work have: shouted at females engineers in the lab (one person did it twice to 2 different females), much more demanding/exploiting of female engineers' time and effort without acknowledgement or compensation, disrespectful or outright abusive behaviors on purpose when addressing of non-white and/or female (e.g., avoid actually using their names, passive aggressively object/undermine them in meetings and in the lab when working together as retribution, etc.) --> some when reported to HR, HR direct the employees to deal with it themselves or report to the manager, but usually it is because the direct manager refused to deal with them so that they went to HR. The only way is to talk to manager's manager, but in most cases no long-term solutions and immediate solutions usually don't change the toxic environment enough for people to want to stay long-term (already 5 female sr & pr level engineers left under these circumstances and toxic environment to females within 4 years) - (working environment) your actual working life depends on the direct manager you have, if you have a good direct manager, your work and personal life would be manageable - (compensation) 2 - 5% annual bonus, not huge, but not nothing, though, in comparison to other companies of the same caliber, it is meager (though, Milpitas location is relatively stable in terms of trying not to lay off people) - Though!!!! I would not discourage female and/or non-majority from applying to R&D, most of the managers and team members are fine, some are even great!

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MKS Instruments Response
1y
Thank you for taking the time to share your experience. We sincerely appreciate your candid feedback and your contributions over the past several years. While we’re encouraged to hear that you've experienced collaboration and support from many colleagues, we take the issues you’ve raised very seriously. At MKS, we believe that we win as a team—and that starts with fostering a culture rooted in mutual respect, constructive candor, and accountability. We are committed to providing an inclusive environment where all employees feel valued and safe. MKS is committed to providing a work environment that is free of any kind of bullying, discrimination, harassment, or other unlawful or unwelcome behavior. We understand that creating meaningful and lasting change requires more than good intentions. That’s why we are continuing to strengthen our resources, including HR training and leadership development, to better address the unique challenges that may impact some employees. We also offer employee networks focused on inclusion and belonging, which create additional space for support, connection, and advocacy. Your feedback underscores the importance of reinforcing these commitments at every level of the organization. But we can only address the specific concerns you’ve raised with more information. If you’re open to continuing this conversation or sharing more, we welcome your voice by meeting with your HR representative, through our internal Digital Dialogue program, or directly at mks.feedback@mksinst.com. Your insights are essential to our growth, and we thank you again for speaking up.
5.0
Nov 12, 2023
Recommend
CEO approval
Business Outlook

Pros

Extremely friendly and helpful workforce. Diverse products. WFH 2 days a week. Competitive compensation and benefit package.

Cons

Lacked a training program, especially having to work with multiple ERP’s. Manager was at another location, which is not a problem, except there was little communication.

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