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      MKS Instruments

      Engaged Employer

      MKS Instruments reviews about "pay"

      67% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      4.0

      Work/Life balance

      3.9

      Culture & values

      3.7

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      Ratings by demographic groups

      Reviews by job title

      62 reviews
      4.0
      Oct 14, 2024

      ok

      Laser technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      good basic pay and flexible management

      Cons

      no 13th month and pitiful annual bonus of less than 1 month

      avatar
      MKS Instruments Response
      1y
      Thank you for your feedback. It is great to hear that you are satisfied with the basic pay and management flexibility. At MKS we strive for a competitive pay and benefit package, and we continually evaluate our comprehensive benefits package to ensure we are appropriately aligned to the current market. Should you have additional feedback, please feel free to reach out to MKS.Feedback@mksinst.com or internally via our ‘Digital Dialogue’ program. We appreciate your input and your contributions to MKS.
      4.0
      Mar 16, 2024

      Good place to work

      Technical associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible work schedule and Good benefits.

      Cons

      Lower pay than similar other employers

      avatar
      MKS Instruments Response
      6mo
      Thank you for your feedback and for being part of the team. We're glad to hear that flexibility and benefits are supporting your experience—those are important to us as we work to create a positive and sustainable work environment where we develop and engage our people. We also recognize how important competitive pay is. We continually assess our compensation and benefits to ensure they are aligned with current market standards. If you have more to share, you're always welcome to contact us at mks.feedback@mksinst.com.
      4.0
      Feb 10, 2024

      Good HR

      Physicist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good HR, decent pay, profit sharing, 401k match

      Cons

      Middle management was not very good

      avatar
      MKS Instruments Response
      6mo
      Thank you for taking the time to share your experience. We are glad you felt supported by HR and saw value in the compensation and benefits – we know how important those elements are to the overall employee experience. After all, we want our employees to bring their best game – every day. We understand the impact that management structure can have on how teams work and grow. Thoughtful hiring—across all roles, including R&D—is an important part of how we support both innovation and day-to-day execution. If there’s more you’d like to share, you’re always welcome to reach us at mks.feedback@mksinst.com. We appreciate the time you spent with MKS and wish you all the best.
      1.0
      Apr 20, 2024

      New Leadership in IT does not understand how to run IT

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay and benefits; some people are nice to work with.

      Cons

      New IT leadership is not motivating; no direction and causing chaos. Making assumptions and lying to look good to executives.

      avatar
      MKS Instruments Response
      1y
      Thank you for taking the time to share your perspective and for your ongoing service to MKS over the past five years. We’re glad to hear that you acknowledge our strong pay and benefits and have experienced positive interactions with colleagues—these are key parts of the environment we work to uphold. We understand that times of transition can create uncertainty, especially when there are changes in leadership or direction. At MKS, we expect our leaders to foster clarity, collaboration, and trust—and we are committed to supporting those values at all levels of the organization. We also believe that open communication and constructive feedback are essential to maintaining a strong and respectful culture, particularly in dynamic functions like IT. As you noted, listening to employees is critical. We encourage you to use our Digital Dialogue program to share the insights you have and areas where you believe we can improve. You can also reach us directly at mks.feedback@mksinst.com if you prefer. Your feedback helps us grow stronger as a team.
      3.0
      Jun 5, 2024

      Good place to work

      Group leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Room for advancement, Co-workers are nice, Pay differential for night shift.

      Cons

      Inconsistent communication between departments, Products rushed to be created needing lots of modifications.

      avatar
      MKS Instruments Response
      1y
      Thank you for taking the time to share your experience and for your many years of dedication in Rochester. It’s encouraging to hear that you’ve found supportive colleagues and opportunities for advancement—We win as a team, and developing and engaging our people is part of our guiding principles. We’re glad they’ve been part of your experience. We recognize your concerns around cross-departmental communication and product readiness. These are important areas. We're committed to creating stronger alignment across teams and encouraging open, timely dialogue to prevent rework and ensure smoother execution. If you have suggestions on how we can improve, we would like to hear your thoughts. At MKS, we know that lasting progress comes from listening and working together. Please continue to share your ideas through our Digital Dialogue program or by contacting mks.feedback@mksinst.com. Thank you again for being part of our journey.
      4.0
      Mar 23, 2024

      Great place to work

      Sr. manager, operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay and people are awesome to work with

      Cons

      Working remotely is offered to many positions

      avatar
      MKS Instruments Response
      6mo
      At MKS, we solve our customers’ most critical problems – and that starts with our people. They are our greatest asset. Providing fair compensation and building strong, collaborative teams is central to how we support them, so we’re glad to hear both stood out during your time with us. If you’d like to share more about your experience, feel free to reach us at mks.feedback@mksinst.com. Wishing you all the best in your next chapter.
      4.0
      Feb 22, 2024

      Salary

      Principle engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay and benefits for healthcare and 401K

      Cons

      You are working in a small group. Kind of isolate from other groups

      avatar
      MKS Instruments Response
      6mo
      Thank you for sharing your perspective. We’re glad to hear you found the compensation and benefits competitive—particularly healthcare and retirement, which we know are important to many. Working in smaller teams can bring focus, but we understand it can also feel a bit disconnected at times. We’ve been putting more emphasis on bringing people together through internal communication channels, shared events, and cross-team touchpoints. Feedback like yours reinforces the value of that effort, and we’ll continue down that path to help strengthen connection across the organization. If you’d like to share more, you’re welcome to reach us at mks.feedback@mksinst.com.
      1.0
      Apr 5, 2024

      Horrible Management

      Senior optical technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benifits are decent. Some experienced long-term employees.

      Cons

      Manufacturing/fabricating: Hiring isn't based on competence. ZERO accountability for consistent poor decisions by managers. Directors having inappropriate relationships with subordinates. Pay increases do not keep up with inflation. Employees poorly supervised allowed to wonder entire shifts with no specific duties assigned, sleeping in vehicles while on the clock. VERY poor working environment due to excessive noise levels. Requested to run equipment keeping corporate fooled into believing parts are being processed, when they're not. I was asked to lie multiple occasions. In my decade's of experience in manufacturing, I've never seen a division so poorly managed and run.

      avatar
      MKS Instruments Response
      1y
      Thank you for taking the time to share your feedback. We take this feedback and the issues you have raised very seriously. The experiences you describe do not reflect the values we uphold at MKS, including accountability, respect, and integrity. We expect all members of our organization—at every level—to demonstrate professionalism and ethical conduct. Allegations involving misconduct, unsafe conditions, or integrity violations go against our standards and should be reported so they can be properly investigated. Please report specific concerns through one of our available channels—our MKS Compliance Hotline, mksinst.ethicspoint.com; our internal Digital Dialogue program or via mks.feedback@mksinst.com. Your voice is critical in helping ensure that our workplace lives up to the values we stand for.
      4.0
      Aug 16, 2024

      Steady work flow

      Assembly technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, overtime hours and great coworlers

      Cons

      Very repetitive and monotonous tasks which are also very sensitive

      avatar
      MKS Instruments Response
      1y
      Thank you for your review. We're glad you appreciated the pay, overtime opportunities, and your coworkers. We understand that some tasks can feel repetitive, and we continuously strive to improve efficiency through our LEAN initiatives. If you have any additional feedback or specific suggestions, please reach out to us at mks.feedback@mksinst.com
      1.0
      Apr 2, 2024

      Pay cut

      Engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Coworkers are amazing people. Interesting work.

      Cons

      Pay is very uncompetitive. Management is demanding, people work close to 9-10hrs per day. Company is not transparent about pay and performance. Bonuses are very small, raises are less than inflation. Performance and long hours are not rewarded.

      avatar
      MKS Instruments Response
      1y
      Thank you for taking the time to share your experience. We're glad to hear that you find the work meaningful and enjoy working with your colleagues—creating space for collaboration and technical engagement is something we prioritize, especially in environments where innovation and precision matter. We also acknowledge your concerns about compensation, workload, and transparency. We continually assess our compensation and benefits to ensure they are aligned with current market standards. We also recognize that clarity around performance expectations and recognition are essential to ensuring employees feel valued for their contributions. At MKS, we believe in constructive candor, mutual respect, and shared success. We win as a team. If there are specific examples or suggestions you’d be willing to share, we encourage you to do so through our internal Digital Dialogue program or by reaching us directly at mks.feedback@mksinst.com. Your insights help us understand where we need to do better.
      Viewing 4 - 6 of 62 Reviews
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      ReviewsMKS Instruments reviews

      Glassdoor has 508 MKS Instruments reviews submitted anonymously by MKS Instruments employees. Read employee reviews and ratings on Glassdoor to decide if MKS Instruments is right for you.