MKS Instruments reviews about "work environment"

67% positive business outlook

Reviews by job title

24 reviews
4.0
May 2, 2024
Recommend
CEO approval
Business Outlook

Pros

The company has a very friendly and nice culture with great work life balance

Cons

The location is near the airport which is far from shenzhen city center

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MKS Instruments Response
1y
Thank you for sharing your experience and for your time with MKS. We’re glad to hear that you enjoyed the friendly culture and strong work-life balance—these are qualities we value deeply and strive to uphold across all our locations. If you’d like to share more about your experience, we welcome your input at mks.feedback@mksinst.com. Wishing you continued success in your journey ahead.
3.0
Dec 12, 2024

Was Good While It Lasted

Recommend
CEO approval
Business Outlook

Pros

I loved my boss before he took another position and our team. Great salary and bonus, good work environment but they let people go left and right. After the cyber attack of 2023 they laid off even more, me included. I was only there a year.

Cons

Unorganized, lacking policies, no cohesion, my last boss was dull and unfriendly.

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MKS Instruments Response
1y
Thank you for sharing your experience with us. We're glad to hear that you valued your former team and appreciated the competitive salary, bonus, and work environment during your time at MKS. We understand how challenging transitions, such as leadership or organizational changes, can be for employees. We recognize the importance of having clear processes in place to support teams and create a unified work environment. We remain committed to continuous improvement and will continue strengthening our internal policies and enhance collaboration across teams. Thank you for your candor. We appreciate your contributions during your time with us. If you have any additional feedback, please feel free to reach out directly at MKS.Feedback@mksinst.com.
4.0
Jun 10, 2024
Recommend
CEO approval
Business Outlook

Pros

Its good manager worker environment.

Cons

All depends on your manager

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MKS Instruments Response
1y
Thank you for sharing your experience as a Senior Electrical Engineer in Rochester. We’re glad to hear you had a positive working relationship with your manager and appreciated the overall environment—We win as a team, and that kind of collaboration is something we truly value. We understand your comment about the experience varying by manager. Leadership consistency is important, and we continue to focus on strengthening management practices across the organization. If you’d like to share more about your experience, we welcome your feedback at mks.feedback@mksinst.com. We appreciate your contributions during your time with MKS and wish you continued success.
5.0
Apr 24, 2025

Great place to work and grow

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company offers chances to work on advanced technologies and encourages skill development. Collaborative and respectful work environment.

Cons

Improving workflow tools and internal communication would make a big difference.

4.0
Mar 3, 2026

Good First Job

Recommend
CEO approval
Business Outlook

Pros

Laid back environment Good pay

Cons

Lack of Visibility Work environment needs Safety Review

2.0
Feb 26, 2025

Used to be greay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible times with shift options

Cons

Low pay and hostile work environment

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MKS Instruments Response
1y
Thank you for sharing your experience. We’re glad to hear that you appreciate the flexibility of our shift options. At MKS, we win as a team and honor mutual respect and support, and we’d appreciate the opportunity to understand more about your concerns about your work environment. If you’re comfortable, we encourage you to reach out to HR or use our internal feedback channels to share any specific concerns. You can reach us via email to mks.feedback@mksinst.com or via our internal ‘Digital Dialogue’ program. We appreciate your contributions to the team.
4.0
Jul 15, 2024
Recommend
CEO approval
Business Outlook

Pros

Coworkers create a great environment, but management and strategy are lacking from leadership.

Cons

Long hours, unrealistic work expectations, functional structural issues where geoups are siloed create a difficult working environment.

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MKS Instruments Response
1y
Thank you for sharing your experience. It’s great to hear that you found your coworkers created a positive and supportive environment—fostering strong teams is something we truly value at MKS. We recognize that a clear strategy, collaboration, and a balanced workload are essential for a productive work environment. That’s why we use multiple platforms to keep employees informed about our strategic direction and offer programs that promote collaboration as well as both productivity and well-being. If you have any additional insights, we welcome your feedback via mks.feedback@mksinst.com. We appreciate your time at MKS and wish you the best in all your future endeavors.
3.0
Sep 12, 2023

Good job

Recommend
CEO approval
Business Outlook

Pros

Great family friend environment for work

Cons

I work third shift so it’s hard for me to contact management

3.0
Jun 5, 2024
Recommend
CEO approval
Business Outlook

Pros

- Most people are very willing to help and friendly - There are some politics, but not usually there and not as much as I have seen elsewhere, because people in this specific site tend to have worked there for 5+ years within the site - Tend to cut benefits, not people, when market slows down, though, when they do lay people off, it tends to be few and far apart, i.e., people past retirement age, but sometimes also people who did work hard but offended some people in the higher up - (pro or con?) the manager's manager is very sympathetic, though, not being the direct managers, unique challenges faced by females & non-majority people & engineers don't often actually get addressed short-term or long-term, forcing them to leave the company instead

Cons

- (working environment) Over incidents of more than 3 - 4 white male (US or West European) who either currently or in the past work have: shouted at females engineers in the lab (one person did it twice to 2 different females), much more demanding/exploiting of female engineers' time and effort without acknowledgement or compensation, disrespectful or outright abusive behaviors on purpose when addressing of non-white and/or female (e.g., avoid actually using their names, passive aggressively object/undermine them in meetings and in the lab when working together as retribution, etc.) --> some when reported to HR, HR direct the employees to deal with it themselves or report to the manager, but usually it is because the direct manager refused to deal with them so that they went to HR. The only way is to talk to manager's manager, but in most cases no long-term solutions and immediate solutions usually don't change the toxic environment enough for people to want to stay long-term (already 5 female sr & pr level engineers left under these circumstances and toxic environment to females within 4 years) - (working environment) your actual working life depends on the direct manager you have, if you have a good direct manager, your work and personal life would be manageable - (compensation) 2 - 5% annual bonus, not huge, but not nothing, though, in comparison to other companies of the same caliber, it is meager (though, Milpitas location is relatively stable in terms of trying not to lay off people) - Though!!!! I would not discourage female and/or non-majority from applying to R&D, most of the managers and team members are fine, some are even great!

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MKS Instruments Response
1y
Thank you for taking the time to share your experience. We sincerely appreciate your candid feedback and your contributions over the past several years. While we’re encouraged to hear that you've experienced collaboration and support from many colleagues, we take the issues you’ve raised very seriously. At MKS, we believe that we win as a team—and that starts with fostering a culture rooted in mutual respect, constructive candor, and accountability. We are committed to providing an inclusive environment where all employees feel valued and safe. MKS is committed to providing a work environment that is free of any kind of bullying, discrimination, harassment, or other unlawful or unwelcome behavior. We understand that creating meaningful and lasting change requires more than good intentions. That’s why we are continuing to strengthen our resources, including HR training and leadership development, to better address the unique challenges that may impact some employees. We also offer employee networks focused on inclusion and belonging, which create additional space for support, connection, and advocacy. Your feedback underscores the importance of reinforcing these commitments at every level of the organization. But we can only address the specific concerns you’ve raised with more information. If you’re open to continuing this conversation or sharing more, we welcome your voice by meeting with your HR representative, through our internal Digital Dialogue program, or directly at mks.feedback@mksinst.com. Your insights are essential to our growth, and we thank you again for speaking up.
4.0
Oct 10, 2023

Great place

Recommend
CEO approval
Business Outlook

Pros

Collaborative environment good work life balance

Cons

no management support and no planning

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