Pros
#1) Excellent Training for aspiring advisor with 0 experience. Its very uncomfortable to start because you have to learn the service work before you advise, but it’ll lay an excellent foundation to learn more later on through licensure and advising (which can take quite a while depending on advisor training schedule). #2) A few good managers that really care. #3) Nice facilities and a overall upbeat workplace considering the negative below.
Cons
#1) They say its a “Call center like environment”. Don’t let them fool you, its a call center. Call metrics were very important to management, which some people dont vibe well with, including myself. #2) Staffing issues at the time I worked there made the service department very shorthanded, so as an advisor, who has sales expectations, will get very bogged down doing service work (which takes time off the phone), all while getting pinged by managers asking why youve been off the phone for a few minutes (enormously frustrating and micromanagy). #3) I wasn't a fan of the sales mentality and the value proposition presented to clients considering whats available outside of Morgan Stanley. Absolutely nothing unethical to be clear, but i just didn't feel like clients were getting much for how much they were paying (plus they pay a absolute premium, which I didn't like). A few more that I don’t want to get into, but they reveal themselves pretty shortly after you start.