OYO reviews

3.4

53% would recommend to a friend

(4,955 total reviews)
avatar

Ritesh Agarwal

74% approve of CEO

52% positive business outlook

OYO has an employee rating of 3.4 out of 5 stars, based on 4,955 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OYO employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

5K reviews
1.0
Sep 15, 2018
Recommend
CEO approval
Business Outlook

Pros

Business growth, salary to some extent

Cons

Lot of politics in tech team, only people near and dear to CTO are getting appraised and good positions. Hire and Fire policy No free lunch, office is located on outskirts of gurgaon

1.0
Apr 27, 2017
Recommend
CEO approval
Business Outlook

Pros

I couldnt think of any. Only a tag of working in startup. Work culture of my team and only my team was good.

Cons

Not much to learn. Disgusting senior people(Almost 90%) No work life balance Too much variance in salary. Too much politics. If you dont get involved in it you will be a victim. Office too far No ways to commute. You have to walk 300-400 meters or take a cab to reach main road from office. And they dont provide any office cabs.

1.0
Jul 6, 2020
Recommend
CEO approval
Business Outlook

Pros

Salary is above industry average for the position. My direct manager was a true professional sales leader and team motivator. The people on my team were great to work with and most employees at the individual contributor level make it a fun place to be. The requirements for my specific job allowed most people in my position to be done working by about 2:30 everyday. I also feel like I got paid to see a case study unfold on how a business can fail to enter a market.

Cons

When I was offered the job, the picture that was painted to me was that OYO was going to revolutionize the budget hotel space by updating 2 and 3 star hotels to make them desirable to a new customer segment. As a sales professional for the company, I would be responsible for all aspects of revenue generation including acquisition of new properties and customer segments as well as partnerships with hotels. I came to find out that none of that was true, there would not be a sales office being opened in my market and that my day to day was so mundane compared to what I thought. The daily activities consisted of driving up to 80 miles away and going door to door to about 40 hotels in a pre-defined zip code to some of the nastiest and worst smelling hotels you can imagine to ask if the owner would be interested in partnering with OYO. What we “sold” was called a revenue management and marketing agreement outlined on a 7 page contract which gave OYO full control over the hotel’s pricing and booking and in most cases OYO would put room prices below $20 a night, effectively ruining the hotel’s business. However our greatest offering to these owners was an investment of $2,000 per room to help bring their property up to standards. After most of the hotel prospects had been educated about this benefit, management inexplicably took away this offer in mid January citing that they did not want to be seen as a “financial institution.” This killed most deals in the pipeline. Contracts that were submitted to customers for review always expired within 24-72 hours to push false urgency and the sales tactics often reflected that of gym memberships or use car sales. In late January, 60-70% of the sales staff was laid off for “performance” after most had been in the role for about 60 days. In early April, another large portion of the staff was laid off due to “performance.” This was after stay at home orders were put in place due to COVID-19 as well as performance assessments were made a few weeks prior telling the sales staff what was required of them over the next 60-90 days with assurances that no layoffs would take place. The company has literally zero marketing. No marketing department, no creatives, no advertising. The logo looks like it was designed by a third grader who thought “hmm the word Toyota has OYO in it, why don’t I take those letters right out of that logo and put it on a bright red circle.” Most leaders are completely under qualified. Senior management from “central supply” were often pulled out of Big4 consulting backgrounds and had no leadership skills and no business leading a sales team consisting of dozens of people. Additionally, senior management would not take the time to see what was going on at the ground level and berated employees for not getting more deals done, even though their incompetence was a large reason for deals lagging. The company’s performance in regards to their contractual obligations is so substandard that they have received numerous lawsuits from hotel partners and some who have dropped out of the partnership altogether. The company was forced to cease operations in the state of California since they did not file the proper paperwork to register as a franchise in that state, something a business school freshman would have the foresight to do. OYO will either file for bankruptcy or exit the US entirely by the end of 2020. If for some reason they start hiring again, don’t even blink before turning down a job offer from them.

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