OYO reviews

3.4

52% would recommend to a friend

(4,955 total reviews)
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Ritesh Agarwal

74% approve of CEO

50% positive business outlook

OYO has an employee rating of 3.4 out of 5 stars, based on 4,955 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OYO employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

5K reviews
1.0
Dec 28, 2017
Recommend
CEO approval
Business Outlook

Pros

Freedom, flexible timings, supportive employees

Cons

Excessive emphasis on one's college, inexperienced team leads, inefficient planning and work allocation, stagnant growth if not from premier institutions, hire and fire policy, less compensation

1.0
Apr 20, 2020
Recommend
CEO approval
Business Outlook

Pros

Team that was built in the UK but anyone of Value has woken up and smelt the coffee and left or made redundant due to poor business decisions.

Cons

There is so much to say on the cons, I don’t even know where to begin: They claim to be a technology company yet spent the good part of a year revenue managing on google sheets. Whatsapp was their preferred form of communication as refused to outsource any systems. No real Leadership, head of departments hide all to avoid bumping into their teams to be asked questions they can’t reply to. Lying business practices, They claim they have higher numbers and communicated than actually correct to look better, lie to hotel partners to get them on board with distribution and systems, yet all they do is turn off all their channels and chuck the hotels on OTA’s without a second though. They steal all the direct business and claim it to be Oyo’s offline business and charge commission off the hotels for doing so. Management cannot plan further than 2 weeks ahead at a time, no long term vision for Oyo, only how to hit the targets for this month whether by hook or crook. Only two ways to get recognized at Oyo, be Indian from India or be someone with no brain cells who says Yes to everything without thinking for yourself. Only get far by pretending your busy and constantly shouting about yourself and saying how amazing you are. Not to mention the people who lied on their CV’s to get anywhere near the top. Totally embarrassed to have worked for this company now since it has become a laughing stock in the UK across the hospitality sector.

1.0
Apr 6, 2020
Recommend
CEO approval
Business Outlook

Pros

I met a variety of owners and led a team of talented sales reps (that never stood a chance) Base pay You will learn to deal with disorganization, frustration and absurdity that will better prepare for a role elsewhere that you will be valued.

Cons

Potential squandered by a fundamental lack of NA markets. Recruiter painted a drastically different picture than what the role entailed. There was to be no building of a sales team to correct the initial mistakes in the market. Leaders are not invested in you. You cannot invest in your teams it's all about pushing owners into bad decisions asap. Training for BDMs - nonexistent - They are expected to produce from day one. Most of my time had no hospitality or outside/B2B experience. They are not given tools or training to succeed before the clock on "performance management" is ticking. 60-90 days and you will be cut. The sales cycle is realistically 90-180 days, btw. No training for the BDH role - leadership was not accountable for anything other than demanding results. The expectation is for owner to sign life changing contracts in a shakedown arbitrary timeline for 'deals.' The reputation of the company, based on their track record of damaging partners, withholding money, changing or reneging their contracts at will makes selling both unrealistic and detrimental to owners. The owner community continues to receive feedback from current partners and the communication on social mediea whatsapp etc means they have gotten wise to the scams. They make no investment sales enablement tools. They tout themselves as technology company with below parity cloud software that only works on small scale in underdeveloped countries and cannot compete as a value prop in NA markets. The deals you do sign, you feel as if you have done a disservice to owners as nothing is executed as promised. Leadership from 'central supply' is full of non-qualified friends of CEO. Company sales structure, comp plans change monthly, often mid month while 'sign or get lost' is still in play. Mass layoffs. 3 rounds in the past year. Most recently due to 'performance' in Covid-19 environments of closed hotels, stay at home orders. Company is hemorraghing money, softbank's vision fund won't save it. The founder and CEO is on a delusional mission to build his ego at all costs, not a company. The culture full of terrified yes men with no understanding of project management, sales enablement, marketing and business acumen.

Viewing 64 - 66 of 4,955 Reviews

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