Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at OpenTable?

78% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Analyst (5) , Finance (5) , Manager (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 95 reviews)); "Good benefits overall" ((in 58 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 48 reviews)); "Great people and teams all around" ((in 31 reviews)); "Good pay and my co" ((in 21 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 24 reviews)); "Senior leadership has no idea what they are doing" ((in 14 reviews)); "My manager was also absent for 75% of my probation period." ((in 14 reviews)); "Training is 2 weeks then they put you on the floor." ((in 12 reviews)); "Upper Management is constantly changing" ((in 7 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

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OpenTable

Part of Booking Holdings

OpenTable reviews

4.1

78% would recommend to a friend

(669 total reviews)

Debby Soo

77% approve of CEO

76% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Work/Life balance

4.2

Compensation and benefits

4.1

Culture & values

3.9

Senior management

3.9

Career opportunities

OpenTable has an employee rating of 4.1 out of 5 stars, based on 669 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

669 reviews

3.0

Feb 11, 2025

Worth a shot

Account manager

Recommend

CEO approval

Business Outlook

Pros

Pay is good. Benefits are also nice, and the work can be exciting especially if you're looking for a transition out of the restaurant world into the corporate space.

Cons

Because of the structure of the company it is all about who your manager is. Cultures can vary drastically from team to team so if your manager sucks, so will your experience at OpenTable. The communication and goals set forth by the c-suite is often out of touch with reality.

5.0

Feb 11, 2025

New Starter Experience - First Month

Account manager

Recommend

CEO approval

Business Outlook

Pros

The onboarding process is incredibly well paced with an efficient and realistic learning curve - not to steep and still quite interactive! Office atmosphere and team engagement is to best I've seen in an employer yet and retention is high, which signals to me this is a great company to stay with.

Cons

Frustrating pre-onboarding reference check process (exclusively the fault of the third-party used). They created multiple duplicate conversation threads and repeated requests for the same documentation.

5.0

Feb 5, 2025

Nothing but good things to say

Marketing manager

Recommend

CEO approval

Business Outlook

Pros

Helpful colleagues and managers Great communication throughout the hiring process Competitive pay and benefits Good work life balance

Cons

Big company with people all over the world - learning the ropes is a long process but expected for size of company. A good challenge!

Viewing 73 - 75 of 669 Reviews

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Jobs at OpenTable

Customer Experience Manager (Hybrid)

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Sales Development Representative (Hybrid)

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Associate Account Manager - Central Queue

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