Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at OpenTable?

78% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Analyst (5) , Finance (5) , Manager (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 95 reviews)); "Good benefits overall" ((in 58 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 48 reviews)); "Great people and teams all around" ((in 31 reviews)); "Good pay and my co" ((in 21 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 24 reviews)); "Senior leadership has no idea what they are doing" ((in 14 reviews)); "My manager was also absent for 75% of my probation period." ((in 14 reviews)); "Training is 2 weeks then they put you on the floor." ((in 12 reviews)); "Upper Management is constantly changing" ((in 7 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

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OpenTable

Part of Booking Holdings

OpenTable reviews

4.1

78% would recommend to a friend

(669 total reviews)

Debby Soo

77% approve of CEO

76% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Work/Life balance

4.2

Compensation and benefits

4.1

Culture & values

3.9

Senior management

3.9

Career opportunities

OpenTable has an employee rating of 4.1 out of 5 stars, based on 669 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

669 reviews

4.0

Jan 23, 2025

Onboarding and Introduction

Account manager

Recommend

CEO approval

Business Outlook

Pros

Worldwide connected team through communications and data tools. The transperancy that takes it with. Very serious and intense training with challenging surveys for a faster and deeper learning. The consulting and marketing idea for restaurants is impressive and goes with the future developement

Cons

missing a roadmap or guide for the rookie and peer. kind of difficult to dive in my role position while learning about the company philosophy and all the tools. patience!!

5.0

Jan 20, 2025

A great place to work

Digital marketing specialist

Recommend

CEO approval

Business Outlook

Pros

- The benefits and compensation is good - People are welcoming and professional - The company values their employees

Cons

I haven't seen any downsides so far.

2.0

Jan 16, 2025

Poor management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- good work life balance, generous time off - priceline discounts - booking holdings stock doing well

Cons

- bad managers are protected even though they have obvious competency issues - culture of blame and scapegoating - toxic and cliquish culture since new executives joined. Seems like everyone has been anxious about getting laid off anytime hence the blaming and scapegoating for self-preservation - honest feedback is not appreciated - expect retaliation from leadership

Viewing 76 - 78 of 669 Reviews

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Jobs at OpenTable

Customer Experience Manager (Hybrid)

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Sales Development Representative (Hybrid)

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Associate Account Manager - Central Queue

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