Paychex reviews

3.1

45% would recommend to a friend

(5,995 total reviews)
avatar

John Gibson

47% approve of CEO

46% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,995 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Oct 12, 2011

One of the best companies I've worked for.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits package. They encourage healthy living and give discounts and cash back for accomplishing healthy living goals throughout the calendar year. The training is instense and consistent, but it gives us the opportunity to be prepared. They try and accomodate everyday life situations...PTO if needed, paid community service time, alternate working hours, transfers to other branches, etc.

Cons

Senior management has been with the company FOREVER, so the opportunities for advancement into management positions are very far and few in between. When they do come up, it's a blood bath to get them. Even though we are encouraged to apply for other positions within the company, it seems like the selection process has a "most popular" feel to them at times.

3.0
Oct 11, 2011
Recommend
CEO approval
Business Outlook

Pros

You can make a very good income given the right situation with the right manager. The office atmosphere is positive and upbeat.

Cons

Operations repeatedly creates issues with new clients I have worked for months on selling. Ultimately, the client leaves and is unhappy. It seems as if every prospect I sell has a major issue about one thing or another during the implementation process. Furthermore, I feel as if every deal comes down to the wire and ultimately may not run because of these type of issues. VERY FEW deals convert smoothly. Operations goes out of their way to make the sales reps pick up basic information that they could ask for themselves. The Preview software looks antiquated and is not as user friendly as many other payroll applications. Sales representatives turn over frequently

Viewing 5752 - 5754 of 5,995 Reviews

Glassdoor has 6,167 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.