Does Paychex pay their employees well?

According to anonymously submitted Glassdoor reviews, Paychex employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Paychex. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Paychex?

45% of Paychex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paychex 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Paychex?

Sales Representative (430) , Payroll Specialist (251) , Sales Consultant (197) , Sales (139) , Senior Payroll Specialist (118) , District Sales Manager (90) , Account Executive (83) , Sales Associate (68) , Account Manager (67) , Outside Sales Representative (61) , Supervisor (57) , Software Engineer (55) , HCM Consultant (52) , Core Sales Representative (51) , Manager (47)

What are the pros of working at Paychex according to real employee reviews?

"The starting pay is okay and benefits are great." ((in 673 reviews)); "Had great training back in the day and will help you get in the door with sales" ((in 390 reviews)); "culture is great and consistent" ((in 342 reviews)); "Great people to work with; lots of folks willing to help you be successfull in your career." ((in 263 reviews)); "Work from home and good perks" ((in 119 reviews))

What are the cons of working at Paychex according to real employee reviews?

"Low pay and most of the time there was nothing to do but sit around and wait" ((in 354 reviews)); "poor management and clique type teams" ((in 249 reviews)); "New managers have come in and taken away many of the privileges that were enjoyed by employees." ((in 148 reviews)); "Low salary and most of the time you are just sitting around" ((in 127 reviews)); "Bad upper management and no one with any background or training in UX" ((in 85 reviews))

What are employees saying about Paychex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Paychex layoffs and their outlook for job security at Paychex in 2026.

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Paychex

Paychex reviews

3.1

45% would recommend to a friend

(5,990 total reviews)

John Gibson

47% approve of CEO

45% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.1

Culture & values

3.1

Compensation and benefits

3.1

Career opportunities

2.7

Senior management

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,990 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

4.0

Dec 31, 2008

Paychex - a good place to grow.

Administrative assistant

Recommend

CEO approval

Business Outlook

Pros

There are excellent benefits and opportunities for advancement within the company...if payroll and human resources are really what you're interested in doing. The University of Paychex is an excellent example of corporate training systems. Necessary information is easily accessed through the company intranet and phone support lines. My immediate manager is terrific - really cares about employees and is extremely supportive.

Cons

I wish that senior management supported middle management more - it's a tough job and more feedback is needed. Vacation time and salary could be more competitive with the field. More training is necessary for admin positions.

5.0

Dec 24, 2008

Paychex is a fantastic place to work, learn, grow, and retire.

Mms sales representative

Recommend

CEO approval

Business Outlook

Pros

The best reasons to work at Paychex are the opportunity for advancement and the job stability. Paychex has never had lay offs, and unless you are an idiot, you cannot get fired. It's a great company that does very well, you know they won't be closing their doors anytime soon. People sometimes take Paychex for granted, and then things like this happen to the economy to make you appreciate your current employer. I have been there 10 years now, I went from making $24K to $100K+. I know many people that started as a receptionist or a temp and is now a branch manager or zone manager. Great place to start out of college.

Cons

Some of the downsides are the way promotions are handled. It's all politics, as I'm sure every office is. They need to pay their operations people more though.

3.0

Dec 18, 2008

Good, but needs improvement

Analyst

Recommend

CEO approval

Business Outlook

Pros

Good benefits, hours, nice coworkers

Cons

management weak, high turnover, parking

Viewing 5956 - 5958 of 5,990 Reviews

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Jobs at Paychex

Channel Sales Associate - CPA

Client Service Representative

Client Service Representative

Client Service Representative

Channel Sales Associate - CPA

Salisbury, NC

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Paychex

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Ratings by category

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Paychex - a good place to grow.

Paychex is a fantastic place to work, learn, grow, and retire.

Good, but needs improvement

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