Does Paychex pay their employees well?

According to anonymously submitted Glassdoor reviews, Paychex employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Paychex. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Paychex?

45% of Paychex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paychex 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Paychex?

Sales Representative (430) , Payroll Specialist (251) , Sales Consultant (197) , Sales (139) , Senior Payroll Specialist (118) , District Sales Manager (90) , Account Executive (83) , Sales Associate (68) , Account Manager (67) , Outside Sales Representative (61) , Supervisor (57) , Software Engineer (55) , HCM Consultant (52) , Core Sales Representative (51) , Manager (47)

What are the pros of working at Paychex according to real employee reviews?

"The starting pay is okay and benefits are great." ((in 680 reviews)); "Had great training back in the day and will help you get in the door with sales" ((in 393 reviews)); "culture is great and consistent" ((in 327 reviews)); "Remote working was nice and provided good work/life balance." ((in 272 reviews)); "Great people to work with; lots of folks willing to help you be successfull in your career." ((in 258 reviews))

What are the cons of working at Paychex according to real employee reviews?

"Low pay and most of the time there was nothing to do but sit around and wait" ((in 362 reviews)); "Poor Management and pay for what you do" ((in 235 reviews)); "New managers have come in and taken away many of the privileges that were enjoyed by employees." ((in 151 reviews)); "Low salary and most of the time you are just sitting around" ((in 116 reviews)); "Upper management is out of touch and there is little to no in person support, but mandatory 5 days in office." ((in 88 reviews))

What are employees saying about Paychex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Paychex layoffs and their outlook for job security at Paychex in 2026.

Paychex reviews

3.1

45% would recommend to a friend

(5,989 total reviews)

John Gibson

47% approve of CEO

45% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (5,989 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,989 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews

4.0

Jun 11, 2008

I really enjoy working here.

Field support specialist

Recommend

CEO approval

Business Outlook

Pros

We have lots of fun. Dress up days, homemade boat races, pot lucks, etc. The employees there are a really nice bunch of people to work for. They really are. Denver has beautiful weather. It is a great place to work. The team really works hard together to reach our goals. They offer the sales reps a chance to go to Conference, Circle and Ice each year. The location is located in Hawaii and the Bahamas. They are off to the Bahamas this year.

Cons

It's far away from everything, near the airport. No chance for overtime. No where to go up, unless I want to be in sales. I think the support team should be aloud to go to Conference as well. The DSM goes if the team is over quota but the FSS does not.

3.0

Oct 19, 2010

Be careful

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great Benefits,Strong reputation, Great back office support

Cons

I feel that Paychex does not promote diversity.

5.0

Mar 23, 2010

Great place to work. Very successful company. Excellent business model. Terrific culture.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Highly respected company. Paychex is in a terrific industry, has great people and products, is extremely sound financially, has no debt and is very profitable and cashflow positive. We have the best client satisfaction in the industry and the largest share of clients. The culture is very professional and friendly. Employees opinions are valued and everyone is treated with respect. There are great training programs (at hire and on-going) and very good benefits. Great place to work.

Cons

The company is headquartered in Rochester and 3000 of the 12,000 jobs are in Rochester, including most of the senior management jobs. It's a very nice small city with very low cost housing and below average cost of living, but Rochester isn't for everyone.

Viewing 5986 - 5988 of 5,989 Reviews

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Jobs at Paychex

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Client Service Representative

Channel Sales Associate - CPA

Salisbury, NC

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Paychex

Paychex reviews

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Reviews by job title

I really enjoy working here.

Be careful

Great place to work. Very successful company. Excellent business model. Terrific culture.

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