Does Paychex pay their employees well?

According to anonymously submitted Glassdoor reviews, Paychex employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Paychex. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Paychex?

45% of Paychex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paychex 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Paychex?

Sales Representative (430) , Payroll Specialist (251) , Sales Consultant (197) , Sales (139) , Senior Payroll Specialist (118) , District Sales Manager (90) , Account Executive (83) , Sales Associate (68) , Account Manager (67) , Outside Sales Representative (61) , Supervisor (57) , Software Engineer (55) , HCM Consultant (52) , Core Sales Representative (51) , Manager (47)

What are the pros of working at Paychex according to real employee reviews?

"The benefits are great and their long term strategy is awesome." ((in 663 reviews)); "Had great training back in the day and will help you get in the door with sales" ((in 392 reviews)); "culture is great and consistent" ((in 326 reviews)); "Remote working was nice and provided good work/life balance." ((in 271 reviews)); "Great people to work with; lots of folks willing to help you be successfull in your career." ((in 268 reviews))

What are the cons of working at Paychex according to real employee reviews?

"Low pay and most of the time there was nothing to do but sit around and wait" ((in 371 reviews)); "The management was poor and not skilled in personal management." ((in 246 reviews)); "New managers have come in and taken away many of the privileges that were enjoyed by employees." ((in 147 reviews)); "Low salary and most of the time you are just sitting around" ((in 127 reviews)); "Senior leadership especially zone managers Lacks the experience to think beyond today and lead and navigate the sales force through adversity" ((in 93 reviews))

What are employees saying about Paychex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Paychex layoffs and their outlook for job security at Paychex in 2026.

Paychex reviews

3.1

45% would recommend to a friend

(5,990 total reviews)

John Gibson

47% approve of CEO

45% positive business outlook

Ratings by demographic groups

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Gender

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Paychex has an employee rating of 3.1 out of 5 stars, based on 5,990 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews

1.0

Oct 12, 2025

The absolute worst company I've ever worked at

Payroll systems analyst

Recommend

CEO approval

Business Outlook

Pros

They allow PTO, breaks and lunch time so I can look for another job!

Cons

19 years I have been working with an acquired company and just received the worst annual review and (laugh, laugh) increase in my entire tenure. I plan to take my knowledge elsewhere and tell them they can keep their pennies for JG

2.0

Mar 4, 2025

Slow & Old - new HCM competitors will keep edging them out

Inside sales representative

Recommend

CEO approval

Business Outlook

Pros

Well known, decent benefits but retirement match doesn't kick in until 1 year

Cons

Older company, slow moving, lots of people in roles who have been in that same role for far too long and they hate any type of "inconvenience" or asking them to do their job.

1.0

Jun 6, 2024

Was once Paychex proud…it’s gone now.

Inside sales representative

Recommend

CEO approval

Business Outlook

Pros

-once you made it, you made it. -low micro management. -Best technology in HCM.

Cons

-Everything has went downhill from when I started 8 or 9 years ago. -They took away inbounds for outside reps and brought in virtual for inbounds. Why? There’s no other company that has that philosophy. -your succes depends on your accountant partners and banks. If your CPAs had a terrible rep in the past. Good luck. If your banks are slow and not known really, good luck. I’ve been successful here. Conference, fast start almost all awards I’ve obtained. But I’m mentally tired. I will say if you’re lucky to land 2 or 3 great accountants who like you, who constantly refer. You barely have to work lol but I’m ready for a new chapter.

Viewing 76 - 78 of 5,990 Reviews

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The absolute worst company I've ever worked at

Slow & Old - new HCM competitors will keep edging them out

Was once Paychex proud…it’s gone now.

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