Paychex reviews

3.1

45% would recommend to a friend

(5,990 total reviews)
avatar

John Gibson

47% approve of CEO

45% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,990 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Mar 12, 2026

Losing faith

Recommend
CEO approval
Business Outlook

Pros

People are nice. Remote work.

Cons

Decisions are made in a vacuum Upper management has lost touch with feet on the street Too many clients... Client load has increased 320% since I started.

1.0
Mar 11, 2026
Recommend
CEO approval
Business Outlook

Pros

There are literally no pros.

Cons

My experience was overshadowed by a supervisor spreading false, inappropriate rumors about my personal life. Despite reporting this to HR, the individual was allowed to remain in their position, creating a hostile environment. It is shocking that a payroll and HR giant struggles so significantly with its own internal HR ethics. If you value a workplace that protects you from character assassination, look elsewhere.

1.0
Mar 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Nothing I can think of. It seems like everyone in every department dislikes their job and are there until something better comes along.

Cons

Everything. The negative reviews are all true. Run.. far away if you have personal values, integrity and value your mental health.

Viewing 106 - 108 of 5,990 Reviews

Glassdoor has 6,162 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.