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      Paychex

      Engaged Employer

      Paychex reviews

      3.1

      45% would recommend to a friend

      (5,993 total reviews)
      avatar

      John Gibson

      47% approve of CEO

      45% positive business outlook

      Ratings by demographic groups

      Paychex has an employee rating of 3.1 out of 5 stars, based on 5,993 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      6K reviews
      1.0
      Sep 12, 2017

      Payroll Specialist

      Payroll specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits. Has the potential to be a great place to work.

      Cons

      Turnover is too high. Too many clients per Payroll Specialist. Management does not speak up to say your breaking my people with the work load. This is not an environment that evolves to make things better. Too many promotions from within instead of hiring individuals who look to problem solve for to make processes more efficient and consistent for the employee and client.

      2.0
      Nov 21, 2015

      Sales Consultant

      Sales consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      6 figure annual income easy for those who are willing to work hard. Qualify for President's Club every year. You get decent recognition if you perform. I have been here over 4 years and have saved up enough money to purchase a home.

      Cons

      Income is capped out at around $200K even for top performers. Service is getting worse and worse. (Sometimes I feel like I am lying to my clients). Implementation is horrific. I waste a lot of time on implementation and service everyday. Wish I can save those time for sales and making money, being in front of customers. Culture is toxic, at least for my area. Cheating and lying is a norm.

      avatar
      Paychex Response
      10y
      We're sorry to hear that you do not recommend Paychex and we take your concerns very seriously. Have you reached out to HR about these issues? If not, we recommend that you reach out as soon as possible.
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      ReviewsPaychex reviews

      Glassdoor has 6,165 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.