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      Paychex

      Engaged Employer

      Paychex reviews

      3.1

      45% would recommend to a friend

      (5,995 total reviews)
      avatar

      John Gibson

      47% approve of CEO

      45% positive business outlook

      Ratings by demographic groups

      Paychex has an employee rating of 3.1 out of 5 stars, based on 5,995 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      6K reviews
      2.0
      Dec 17, 2025

      Micromanaged

      Benefits specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Reasonable hours and work life balance

      Cons

      Unorganized and inconsistent practices made it difficult for me to know which one of the managers were giving accurate advice.

      1.0
      Dec 17, 2025

      Terrible. Just Terrible

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Unlimited PTO and there are generally some really great people that work here.

      Cons

      The company is investing millions in offshoring and laying off people in the US in large quantities on a regular basis. They are sending as many jobs as possible to India and the Philippines with no regards to the US workforce. The stateside people have to watch the company constantly highlight the operations and the people in India while there is never any appreciation or thanks for the US folks. Multiple senior level managers are legitimately clueless and do not know how to lead teams.

      4.0
      Dec 16, 2025

      Paychex Security Analyst III

      Senior analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Collaborative and supportive team culture with knowledgeable peers Opportunity to work on meaningful, high-impact initiatives that support the business Exposure to a wide range of compliance, audit, and risk topics, allowing for continuous learning Leadership is generally open to feedback and new ideas Flexible work environment with respect for work–life balance Fast-paced environment that keeps the work engaging Cross-functional collaboration provides visibility into how the broader organization operates Room to grow professionally and take ownership of initiatives

      Cons

      Priorities can shift quickly, requiring frequent context switching Processes and documentation are still evolving, which can create ambiguity at times Workloads can be heavy during peak periods or major initiatives Cross-functional dependencies may slow decision-making Communication across teams is not always consistent Limited structure in some areas, requiring employees to be comfortable figuring things out independently Growth paths and role expectations could be clearer in certain functions

      Viewing 220 - 222 of 5,995 Reviews
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      ReviewsPaychex reviews

      Glassdoor has 6,167 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.