Paychex reviews

3.1

45% would recommend to a friend

(5,995 total reviews)
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John Gibson

47% approve of CEO

45% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,995 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
3.0
Dec 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Good salary, job security, Freedom

Cons

Office work culture is not too good, no indian holidays

2.0
Dec 14, 2025
Recommend
CEO approval
Business Outlook

Pros

None. Can't think of anything that is a pro

Cons

- low pay, even with OTE it's way less than industry standard - micromanagement is a prevalent thing in the company. Make sure you ask about the management style in your interview - high sales pressure and expectation to cold call in your first 2 weeks - high volume of cold calls DAILY (~60 calls per day) with expectation to book 5-10 meetings weekly

2.0
Dec 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Culture was amazing, mission to support small businesses is fulfilling

Cons

New SR leadership team focused on margins over customer experience and clients are frustrated. Focused on outsourcing jobs and cutting costs

Viewing 223 - 225 of 5,995 Reviews

Glassdoor has 6,167 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.