Does Paychex pay their employees well?

According to anonymously submitted Glassdoor reviews, Paychex employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Paychex. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Paychex?

45% of Paychex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paychex 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Paychex?

Sales Representative (430) , Payroll Specialist (251) , Sales Consultant (197) , Sales (138) , Senior Payroll Specialist (118) , District Sales Manager (90) , Account Executive (84) , Sales Associate (68) , Account Manager (67) , Outside Sales Representative (61) , Supervisor (57) , Software Engineer (55) , HCM Consultant (52) , Core Sales Representative (51) , Manager (47)

What are the pros of working at Paychex according to real employee reviews?

"The benefits are great and their long term strategy is awesome." ((in 651 reviews)); "The training at Paychex is great for people just learning how to sell in a B2B world." ((in 386 reviews)); "culture is great and consistent" ((in 343 reviews)); "Remote working was nice and provided good work/life balance." ((in 278 reviews)); "Great people to work with; lots of folks willing to help you be successfull in your career." ((in 263 reviews))

What are the cons of working at Paychex according to real employee reviews?

"Low pay and most of the time there was nothing to do but sit around and wait" ((in 362 reviews)); "Poor Management and pay for what you do" ((in 237 reviews)); "New managers have come in and taken away many of the privileges that were enjoyed by employees." ((in 152 reviews)); "Low salary and most of the time you are just sitting around" ((in 116 reviews)); "Upper management is out of touch and there is little to no in person support, but mandatory 5 days in office." ((in 88 reviews))

What are employees saying about Paychex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Paychex layoffs and their outlook for job security at Paychex in 2026.

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Paychex

Paychex reviews

3.1

45% would recommend to a friend

(5,996 total reviews)

John Gibson

47% approve of CEO

46% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.1

Culture & values

3.1

Career opportunities

3.0

Compensation and benefits

2.7

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,996 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews

1.0

Jan 21, 2021

Great Entry Level HCM Company.

Time and labor support specialist

Recommend

CEO approval

Business Outlook

Pros

very good training, many resources for assistance, team members are very helpful

Cons

The entire management style is inconsistent from department to department. very immature perspectives and very disrespectful. when there are serious issues involving management the employees are disregarded - management sticks together and you will be the one punished. very unfortunate.

1.0

Nov 9, 2020

Worst job of my career, from day one until present

Outside sales representative

Recommend

CEO approval

Business Outlook

Pros

Expense budget covered sales meals, books, certifications, and client gifts

Cons

*Micromanaging - expect to work 60-70 hours a week (75+ during busy season) *Lack of leadership/mentoring *Sink or swim mentality , you're on your own to succeed *Peer-to-peer BULLYING, and leadership BULLYING reps *Lowest commission ever received in my life (They will find a way to cheat you out of every sale with their loopholes) *Favoritism and no discipline for those under leaders wing (You name the type of bullying, it happens. For race, gender, age, tenure, nationality. Management witnesses bullying and smear calling and they do nothing about it. Or they laugh and join in. Reps also have blackmail against leadership so they can get away with murder and they will do nothing about it. The most corrupt and unethical business since Enron.

Paychex Response

We'd like an opportunity to discuss your review in more detail. What you've described is not in alignment with our values. Please reach out to us at glassdoor@paychex.com.

2.0

Oct 5, 2020

Avoid this place like it was COVID-19

Scrum master

Recommend

CEO approval

Business Outlook

Pros

Nice facilities, lawn is green, parking lot is plowed.

Cons

PD&IT is the most toxic environment at PAYX. They chew people up and spit them out like bad candy.

Paychex Response

We will ensure the right team reviews your feedback, but would like to offer an opportunity for you to discuss your experience with us in more detail. Please reach out to us at glassdoor@paychex.com. Thank you.

Viewing 241 - 243 of 5,996 Reviews

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Great Entry Level HCM Company.

Worst job of my career, from day one until present

Avoid this place like it was COVID-19

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