Paychex reviews

3.1

45% would recommend to a friend

(5,995 total reviews)
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John Gibson

47% approve of CEO

46% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,995 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
3.0
Jan 23, 2019
Recommend
CEO approval
Business Outlook

Pros

Good training - You'll understand the sales process very well

Cons

Product is very hard to sell - If you have an empty territory, you'll be punished for not making sales, management is not supportive of you

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Paychex Response
7y
Thank you for taking the time to leave a review and for the kind words about our award winning training. We're sorry to hear that your short time with us didn't yield the success you were expecting and wish you the best of luck wherever your career takes you next.
2.0
Dec 5, 2018

Sales Consultant & District Sales Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Recognizable name in the industry Ability to earn uncapped commission if you work hard

Cons

Under paid for the industry Had a District Sales Manager call one of my reps an “F-in idiot” in the office, so that was interesting. Policies change quite a bit and depending on the year only benefit certain divisions. For example PAYX has an obligation to their stock holders to grow their 50+ employee space, so they’ve created policies to increase revenue/opportunities but at the expense of their SMB division. Culture & Morale is low. Feels like a battle between internal partners on every sale because of the ever changing and confusing policies in place. The 50+ Employee team (Mid Market) is filled with combative, unprofessional leaders.

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Paychex Response
7y
Thank you for sharing your feedback. We’re disappointed to hear that this has been your experience at Paychex and we'd like an opportunity to discuss your experience further to resolve this with a positive outcome. We invite you to reach out to Scott Huddle, HR Business Partner, to discuss in more detail. He can be reached at 585-387-6189 or SHuddle@paychex.com.
2.0
Nov 14, 2018
Recommend
CEO approval
Business Outlook

Pros

Good Management Coworkers are friendly Holidays off

Cons

Long hours before holidays No Flexibility Not Enough Perks Stressful work environment

Viewing 250 - 252 of 5,995 Reviews

Glassdoor has 6,167 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.