Qualtrics reviews

3.6

60% would recommend to a friend

(2,611 total reviews)
avatar

Jason Maynard

35% approve of CEO

41% positive business outlook

Qualtrics has an employee rating of 3.6 out of 5 stars, based on 2,611 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Qualtrics employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

3K reviews
2.0
Dec 22, 2023

Management Has Lost the Plot

Recommend
CEO approval
Business Outlook

Pros

- Good work life balance (virtually never working >40 hours/week) - Very competitive total compensation - At the team and department level, everyone is great

Cons

- Management is focused on cutting costs and offshoring every job possible, rather than actually trying to improve the product - Communication from senior leadership is non-existant and completely out of touch with employees - Multiple rounds of layoffs affecting top performers - Most employees are checked out after the recent private equity purchase and subsequent gutting of the company - Just announced changes that would vastly reduce the number of promotions for employees, even if they are performing well

3.0
Dec 15, 2023
Recommend
CEO approval
Business Outlook

Pros

Coworkers are great to work with. Direct managers in services are wonderful. Lots of personal development opportunities, ERGs are active regularly. There is a lot of employee-driven engagement.

Cons

Leadership has been out of touch since the company went public last year, more so since the private sale this year. They make a big show of listening to employees and then claim they are making data-driven decisions without providing the data. The most recent layoffs were handled poorly from a communication standpoint despite transparency being a core value. In fact, lack of transparent communication is a huge problem. It's very clear that senior leadership no longer cares about the employees as people.

2.0
Dec 5, 2023

Poor management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits Friendly team mates

Cons

Poor promotion opportunities Terrible senior management

Viewing 325 - 327 of 2,611 Reviews

Glassdoor has 2,867 Qualtrics reviews submitted anonymously by Qualtrics employees. Read employee reviews and ratings on Glassdoor to decide if Qualtrics is right for you.