Qualtrics reviews

Qualtrics has been circling the drain for a while now. Private equity bought the company out this past summer and has been slowly gutting it. Big layoffs recently, many jobs moved to lower cost locations and other countries, no leadership accountability whatsoever. Total chaos followed. RTO enforcement coming. Pay cuts (or absence of refreshers) likely coming. Everyone good is looking to leave soon. Product is also incredibly boring to work on although I don't personally mind as long as working hours stay low. Not a single person in the C-suite deserves to be there. They are driving the company away from being a survey platform (which we excel at) to being a management suggestion tool (which we're bad at and customers don't need). They set on this path when the economy was good, and many customers were shelling out for a luxury product and making decisions based on employee and customer feedback. But now that the tech economy is bad, decision making is driven only by profit, making Qualtrics' experience management insights irrelevant. For example, Qualtrics can tell Delta that customers want extra leg room on flights. But Delta doesn't care, they need the money from those 3 extra rows. It is a rare case when Qualtrics can provide an insight that 1.) is novel and 2.) is actionable in a profitable way.

Most companies probably do this, but its obvious that Qualtrics is gaming Glassdoor with false positive reviews. I've worked here for years and its so easy to pick out the super peppy, happy reviews of Qualtrics. No real employees feel that way about the company. Any review that has Cons filled with "growing pains" or "young company" or "lack of direction, but open opportunities" is masking real life at this Qualtrics. This is my honest review. - Poor compensation - Little PTO... compare to local companies like Adobe - Not as much opportunity as company would have you believe - NO RAISES without "level" promotion, which are extremely rare even for high performers - Sales obsessed, not customer obsessed - Face time (being at the desk from 7:30-6:30) MATTERS here; its cultural and its real - Middle management is terrible compared to other companies I've worked for - No tech company feel anymore; completely operationalized and feels like a dull corporation - Dogs everywhere; making noise and making messes on the floor. Its disgusting Avoid Qualtrics. The company is doing well financially, but is not what it says it is. Qualtrics does well because of its obsessive focus on sales. Sales rules all. Company is not customer-obsessed, but is sales-obsessed. Company also touts being 'transparent' but that doesn't seem to apply to leadership. Talk with employees of the company ... almost no one is happy here. The company will likely do well for another year or two, squeezing every last drop of ambition and goodwill of talented employees; but that well will run dry and you will see massive attrition. There is no payoff from the hard work and demands of the job.