Qualtrics reviews

3.6

60% would recommend to a friend

(2,612 total reviews)
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Jason Maynard

34% approve of CEO

41% positive business outlook

Qualtrics has an employee rating of 3.6 out of 5 stars, based on 2,612 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Qualtrics employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

3K reviews
3.0
Oct 11, 2018

Project Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

High paced, intense learning experience.

Cons

Long hours. For four years, it was an exception to work less than 70 hours a week.

3.0
Feb 10, 2018

Growing Pains

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Quality coworkers Facilities in line with mid-tier tech companies Company culture promotes branching out, growing up and out of role Successful company, lots of potential, competitive in market Making efforts to increase diversity in workforce Some attempts at consistent company-wide strategy, mission, communication

Cons

Compensation lower than other companies competing for same candidates Same "leader worship" found at other founder-led companies Marketing efforts to recruit sales-types are a turn-off for serious engineers PTO policy bundling sick and vacation, along with inconsistent policies among teams re wfh, are inviting a lawsuit at worst and mass flu transmission at best Engineers spend too much of their time maintaining a massive code base with significant tech debt "Transparency" seems to only apply to company desire to control students and recent grads and doesn't result in insight into executive deliberations and decisions, including promotions and compensation Team-based incentives conflict with "One Team" motto Recent push toward specialization is accelerating already-existing duplicate efforts and inefficient siloing across teams and offices Efforts to improve diversity in hiring aren't coupled with efforts to keep diverse employees; maternity/paternity/family leave policies are reactionary and lagging

3.0
Nov 21, 2017

Almost There

Recommend
CEO approval
Business Outlook

Pros

Great Platform Strategy Great Technical Sales Support Great Sector

Cons

Poor Customer Service / Retention Plans Poor Sales Administration Support Insufficient Contract Support (specifically in context of contracts) Misallocation of marketing efforts ... too much razzle, not enough substance.

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Qualtrics Response
8y
We appreciate your feedback. We work hard to make sure that all of our employees and customers have what they need to be successful. We're grateful that last quarter we hit our highest renewal rate in the company's history at a level far above SaaS industry standards. We are always looking to continue to raise the bar and improve in every area of the business.
Viewing 364 - 366 of 2,612 Reviews

Glassdoor has 2,868 Qualtrics reviews submitted anonymously by Qualtrics employees. Read employee reviews and ratings on Glassdoor to decide if Qualtrics is right for you.