Qualtrics reviews

3.6

61% would recommend to a friend

(2,603 total reviews)
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Jason Maynard

38% approve of CEO

42% positive business outlook

Qualtrics has an employee rating of 3.6 out of 5 stars, based on 2,603 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Qualtrics employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Oct 6, 2017
Recommend
CEO approval
Business Outlook

Pros

There were some really good people in the organisation but there was no real middle ground. 25% really good 75% really bad.

Cons

A significant proportion of the staff are snotty, arrogant narcissists who you wouldn't trust in a heartbeat. Truly some of the most fake and disingenuous people I have ever encountered in this industry. The two leaders in Dublin are good, experienced, intelligent, genuine, honest people but I think they are too far under the influence of the cronies in Utah. Sales org is a mess. Too many problems to list which will take at the bare minimum of a year to sort out if they manage it at all. I would imagine a significant change in structure will happen in the not too distant future if the current tread continues. Pay not up to scratch. And with a very low percentage of reps hitting number this becomes an even bigger issue. A total disconnect with reality. Disastrous middle management with occasional rare exceptions. Appalling training. Massive attrition rates. I could go on but you get the picture....................

2.0
May 18, 2017
Recommend
CEO approval
Business Outlook

Pros

Free food, smart people, free gym

Cons

- Favoritism (anyone who isn't a "bro" or friends with the CEO gets shafted) - low pay and hard to get raises (don't even get raises with promotions) - Uneven distribution of accounts - Clients are overpromised and under-delivered so support and professional services are worked to the bone trying to help clients who were promised things that the platform doesn't do. - Arrogance that is almost tangible. You can feel it. It's disgusting. - Hypocrisy - they claim transparency but then discourage anyone from talking about things like salary, stocks, or going public. - They know people are giving them bad reviews on glassdoor so they have people that work there flood it with good reviews. I know for a fact this happens because I remember my manager asking us all to write a review so we could push out a bad one. - If Qualtrics isn't your life, you are looked down upon. No work/life balance. You are expected to put in crazy hours, and if you don't, you are judged. It's all about perception, though. I could "work" a 10-hour day and do nothing but sit on my computer and watch youtube, but I'd be looked at more fondly than a person who works an 8-hour day but does solid work. - People are not hired based on merit or hard work. Lots of time it's FAVORITISM.

1.0
Oct 13, 2020
Recommend
CEO approval
Business Outlook

Pros

They try to have a modern office without understanding that their core is rotten and that’s not what’s important.

Cons

If you want to work somewhere that has misogyny and nepotism with deep fundamentals of the Mormon church, this is the place for you. Qualtrics has changed the bonus, commission, and promotion structure more times than I count. It always benefits the same types of people and prevents others from succeeding. All of the sales department are men with stay at home wives who have too much plastic surgery, too many children, and drive luxury SUVs. They give men a week of paternal leave, which that tells you what they think of men and women’s roles. Even the men who are not LDS have had to be whistleblowers on fraudulent activities and sketchy deals involving white Mormon men. The only thing that came out of it was that the white Mormon men who were reported received promotions and went to Bora Bora for free with their spouses. The company’s expectations to sell a useless software is extremely unrealistic and no resources are given. No quota changes even with a global pandemic. They had people try to give a free survey when COVID hit in the spring, and then couldn’t understand why there wasn’t any sales. There is no flexibility and don’t allow people to work from home normally. They don’t pay for your wifi or cell phone. They keep raising the bar for promotions and adding more levels, while promoting their white Mormon men for no reason at all. If you’re not part of the LDS church, stay far, far away. If you aren’t down for misogyny or nepotism, stay far away. You have been warned.

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Qualtrics Response
5y
While we appreciate and endorse transparency in feedback, we believe that accuracy is incredibly important. - We work very carefully to build financial compensation plans and structures that provide full transparency to the pathway for achievement and that deeply reward people who are overachieving. - Our promotion structure has continued to evolve as we have identified opportunities to build a structure that is as unbiased and equitable as possible. We specifically measure how this promotion process has been supporting equity at Qualtrics and report on this every PPP cycle because we believe the Qualtrics team deserves transparent insight into how the process works and to ensure accountability. - Our benefits are continually evolving, and we have been delighted to introduce - every year - new benefits that we believe will deeply enhance the experience of this team. Including things such as Cloud Village - our company daycare. - For consideration around your concerns around the product and quota, we’d recommend checking out SAP’s most recent quarterly results and the reporting line for “Qualtrics”. Your comments specifically about misogyny, nepotism, and accusations of fraudulent behaviors are factually untrue. Should you have legitimate concerns, the Legal department remains available to you as do our HRBPs.
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Glassdoor has 2,857 Qualtrics reviews submitted anonymously by Qualtrics employees. Read employee reviews and ratings on Glassdoor to decide if Qualtrics is right for you.