Qualtrics reviews

3.6

62% would recommend to a friend

(2,604 total reviews)
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Jason Maynard

38% approve of CEO

42% positive business outlook

Qualtrics has an employee rating of 3.6 out of 5 stars, based on 2,604 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Qualtrics employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

3K reviews
2.0
Aug 22, 2018

Account Executive

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Benefits, Great snacks, cool atmosphere, with cool work environment.

Cons

I think its interesting that a company that is completely focused on Surveys, and having a better customer experience for those that are Qualtrics customers.. but when it comes to their employees.. they never send post exit surveys of how to improve the employee experience at Qualtrics, and how to improve the process. It's sad because employees end up going.. and I have heard this several times, they say..."I got tired of the grind at the Q"

5.0
Apr 7, 2018
Recommend
CEO approval
Business Outlook

Pros

I love literally everything about this place. Free lunch practically every day, snacks everywhere, soft serve ice cream, and cookies on Fridays. Scooters, comfy couches, massage chairs, walking desks, and acres of beautiful gardens with strong WiFi to get work done in the shade of a tree. The benefits are unreal - 100% of health insurance premiums paid, 3% 401k contributions (even if you contribute $0), $2,500 a year into your HSA, 2 weeks of paternity leave, and $1,500 towards a vacation experience (on top of PTO). Most importantly, it’s an easy product to get behind, I’m making an impact on the world, there aren’t useless meetings, no micromanaging, I’m surrounded by smart, positive, hard-working people, and I have FUN. I look forward to going to work every day.

Cons

The only downside is that as the company grows its slowly losing the fun, fast-paced, tech start-up feel. It’s starting to feel more like a large, bureaucratic, corporation. Nothing specific and nothing that can be avoided. It has to happen as the company grows. Just kind of a bummer.

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Qualtrics Response
8y
Thank you for this review and thank you for the reminder. We do want to try to keep the start-up feel as much as possible. We are changing/growing but we do not plan to lose our culture of Transparency, All in, Customer Obsessed, One Team, and Scrappy.... We know we will need to keep working hard at the this to get us through the growth but we plan on making every effort possible to be different than all the others that have grown fast into a 'bureaucratic corporation'. We appreciate the reminder and the feedback!
3.0
Mar 30, 2018
Recommend
CEO approval
Business Outlook

Pros

Great technology and company direction. Lots of cool problems to solve. Lots and lots of free cereal or granola bars.

Cons

Winners and losers are often picked by team leads and it doesn’t live up to the culture it promotes. Terrible training and lies about the product.

avatar
Qualtrics Response
8y
Thank you for the feedback. We are always looking to improve. Love the 'Use your own tech' comment. We are working on improving this... we want to, however, at times we moved too fast or in placing priority on our customers forgot about ourselves. Great advice and reminder! We are always looking to improve in this area!
Viewing 178 - 180 of 2,604 Reviews

Glassdoor has 2,860 Qualtrics reviews submitted anonymously by Qualtrics employees. Read employee reviews and ratings on Glassdoor to decide if Qualtrics is right for you.