Frustrating environment if you care about success and the standard of your work
Pros
The office space and benefits are great, and there are many truly great people to work with in the London office, especially in customer success and sales engineering. The platform has great potential for delivering strategic value to large enterprises across some highly relevant areas. There are some really intelligent people working on interesting new capabilities and you can sometimes get their input on your projects.
Cons
Mediocre performance culture in the EMEA business driven by overly complex operations, poor execution, and bad hiring (and lower compensation than market). Siloed, bureaucratic and at times political organisation that's too complex and overstaffed. Communication between teams is poor and client facing teams are often left exposed, having to troubleshoot constant technical and administrative errors. Leadership does not take these issues seriously and avoids acknowledging the impacts on individuals or teams. Frequent reactive changes driven by top line objectives and made without a good understanding of the business at the ground level consistently alienate tenured colleagues. There is a culture of pushing poorly thought through messaging both internally and externally and avoiding difficult topics especially when they cross operational boundaries. All round frustrating and stressful environment where colleagues are demotivated and apathetic.