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      Qualtrics

      Engaged Employer

      Qualtrics reviews

      3.6

      60% would recommend to a friend

      (2,616 total reviews)
      avatar

      Jason Maynard

      34% approve of CEO

      41% positive business outlook

      Ratings by demographic groups

      Qualtrics has an employee rating of 3.6 out of 5 stars, based on 2,616 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Qualtrics employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      3K reviews
      5.0
      Jan 11, 2019

      Good Role for Entry into Tech Field

      Product specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Overall, my experience as a Product Specialist has been very positive. At the end of the day, this role is what you make it. While the core job consists of being a support person for customers by answering phone calls and emails, there is ample opportunity to grow your skills and take on projects with other departments. In my short time at Qualtrics, I've already been exposed to three different departments for when I am promoted out of the Product Specialist role. This job is designed as a pipeline for the rest of the company; you are an investment for the company. No one knows the product better than us (except the software engineers). You are taught the product and you develop skills to move on to your next role. This is very much seen as a temporary role. I think that it is a great way to get your foot in the door of a rapidly expanding tech company.

      Cons

      There definitely can be a competitive atmosphere to see who is taking the most tickets. Also, some management can be focused too much on ticket taking and not on special projects and developing the Product Specialists' skill sets. That being said, you get out of the job exactly what you put in--if you just sit on your hands, you won't be engaged and you may have a bad experience because it will seem like all you are doing is taking tickets. However, if you seek out opportunities to grow your skills and branch out of the core job, then I think that it is a very fruitful position. Also, living in Utah is definitely a change of pace for out-of-staters, although I've been relatively happy with my decision to come here. However, I live in Salt Lake City and I don't think I would enjoy living in Provo (which is much more conservative). Pay could definitely be better, but the benefits package is pretty good.

      avatar
      Qualtrics Response
      7y
      This is really great feedback. Thank you for sharing your account of what a role as a Product Specialist has been like - and it's great to hear you are feeling positive about the career development that is available. We appreciate you taking the time to give your advice back to the team!
      5.0
      Dec 19, 2018

      Software Engineer II

      Software engineer ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      People A culture of work, Projects, Awesome offices, A lot of benefits

      Cons

      For now, I can't see any

      5.0
      Dec 19, 2018

      Great place to work!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Electric environment, strong leadership support, customer first and bias for action.

      Cons

      Hiring and finding the right talent can sometimes take a long time.

      avatar
      Qualtrics Response
      7y
      Thanks for taking the time to share your thoughts. Finding the right talent for our teams can definitely be a challenge at times, but we take pride in how our teams are thoughtful about each new person joining our team, so we'll keep working to make sure people know Qualtrics as THE place to be so we can keep growing! Thank you again for sharing your feedback.
      Viewing 2113 - 2115 of 2,616 Reviews
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      ReviewsQualtrics reviews

      Glassdoor has 2,876 Qualtrics reviews submitted anonymously by Qualtrics employees. Read employee reviews and ratings on Glassdoor to decide if Qualtrics is right for you.