Qualtrics reviews

3.6

60% would recommend to a friend

(2,614 total reviews)
avatar

Jason Maynard

34% approve of CEO

41% positive business outlook

Qualtrics has an employee rating of 3.6 out of 5 stars, based on 2,614 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Qualtrics employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

3K reviews
4.0
Jul 22, 2018
Recommend
CEO approval
Business Outlook

Pros

- Very startup-like culture which allows even junior engineers to make a meaningful impact - Most people I have met are very friendly - Managers seem to care a lot about the team as a whole - Fast paced (could be a con depending on who you ask) - I've rarely worked more than 8 hours - Health care benefits are decent and better than most companies - Catered lunch (Not on Thursdays) - Free snacks, drinks, coffee. - Yearly experience money ($1500 towards going on vacation) - Monthly technical book stipend

Cons

- Lots of technical debt from the early days of "getting things done" - Pay might be slightly low but depends on which companies you are comparing to - Fast paced (could be a pro depending on who you ask) - There are quarterly bonuses but they are pretty low overall (it depends on rating) - Ops can be kind of rough depending on team *** I got hosed when it came to relocation money. I was a naive new grad and didn't realize the costs of moving. I ended up coming out of pocket quite a bit. ***

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Qualtrics Response
7y
We appreciate the review! We will certainly be reviewing and comparing our relocation money for new grads. Thank you for the honesty and shedding light on this pain point you experienced!
5.0
Jul 19, 2018

Best company to work for in Utah

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Catered lunches, opportunity to interact with senior leaders daily, promotions possible without switching roles, great PTO, and maternity and paternity benefits. I love the supportive culture here at the Q. We work hard, play hard. Even if someone has been here for a month or 10 years, you are treated like an equal contributor doing your best to help the company be successful. You can tell that your managers and leaders truly care about you.

Cons

May not have the most flexible work schedule.

avatar
Qualtrics Response
7y
Thank you for the review. We appreciate highlighting some of the benefits you value. We assess these each year to be sure we are providing care and benefits where they are needed and wanted by our employees.
2.0
Jul 13, 2018

Scaling Issues

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Insurance (premiums are paid for) 401k contribution (3%, no match necessary) Office amenities (gardens, massage chairs, catered food, snacks, basketball court) Beautiful location

Cons

Treatment of Employees: Employees are treated like numbers. Metrics for evaluating employees are centered around money. Employee evaluation metrics are increasing each quarter, though there is no evidence that workflows have become efficient enough to support this change. There is constantly a feeling of "you could have given more" and you are not often thanked for your hard work. Career opportunities: There isn't a clear correlation between the work you put in and opportunities. Opportunities are given to you based on what benefits the company, not what benefits you. Lack of work-life balance: There is pressure to work overtime and through lunch for all departments. 2-week paternity leave and 3-month maternity leave (1-month paid). Transparency: Management is not transparent. Recruiters and managers pitch positions as something much better than they are. Promotions are promised, but no official date is given. And, even when a date may be given, they sometimes change their mind. Scrappiness: This kind of culture is a result of poor internal processes and a lack of documentation of the product. So much time is spent looking for the one person who knows the answer to your question. Churn: It's high due to the stressful and disorganized environment. I believe I have been at the company longer than 40%-50% of the staff and I have only been here a year and a half.

Viewing 2182 - 2184 of 2,614 Reviews

Glassdoor has 2,871 Qualtrics reviews submitted anonymously by Qualtrics employees. Read employee reviews and ratings on Glassdoor to decide if Qualtrics is right for you.