Qualtrics reviews

3.6

60% would recommend to a friend

(2,612 total reviews)
avatar

Jason Maynard

34% approve of CEO

41% positive business outlook

Qualtrics has an employee rating of 3.6 out of 5 stars, based on 2,612 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Qualtrics employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

3K reviews
4.0
Oct 23, 2017

More than 1 role at Qualtrics

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I I would summarise as: * Challenging work, friendly customer base and good natured, intelligent colleagues. * Management definitely don't get everything right but the investment in addressing 'problem areas' as raised by Employees has been refreshing to watch over the last 3 years. In my experience there's always something that's 'broken', be it a department that's under resourced, a function that doesn't exist or an obvious benefit we lack. In my experience these issue are addressed and it's a matter of 'when' not 'if'. This doesn't always happen immediately (which can cause short term pain) but in 90% of cases it does over time.

Cons

I can see why newer employees get upset with the lack of support on things like 'career progression' and 'training materials' etc. The company has grown up very quickly and was much smaller a very short time ago. The fact is, new hires / prospective recruits see a well established company that has a lofty reputation. With that comes the expectation of getting properly trained, having clear career path and properly established processes - as they should. While some teams have these now, others don't. Messaging to new hires is important.

avatar
Qualtrics Response
8y
Thanks for your feedback- we really appreciate you bringing this up. As you noted, growth comes with its share of challenges and growing pains. We have our share of those. As you've noted, we are constantly iterating and working to become better by identifying areas we can improve and then closing those gaps.
4.0
Oct 23, 2017

x

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- great culture - career opportunities - exciting vision

Cons

- Uncertainty of the market - Quotas hardly reachable for Sales, especially for non UK/Ireland markets

1.0
Oct 23, 2017

Account Executive

Recommend
CEO approval
Business Outlook

Pros

Lunches and company benefits are good. They also have a really nice work environment if you like the open concept.

Cons

This company has a real problem right now. They do not know how to use their own software. They talk about closing experience gaps but refuse to acknowledge or fix their own. Their ramping quotas are deceptive. They tell you when you start as an AE1 that your on target earnings should be nearly 80k. Then you find out your first day that if you hit all your ramping targets you only make 60k on the year. That is effed up. The account allocation is a complete joke. Do not join this company as an AE 1-3. Honestly even some AE 4's struggle because the original 400 reps have locked down any good account. As an AE 1 you will have a quota of 300k selling to companies that at most can afford 1k-5k licenses. Your days will consist of calling and mining all day every day.

Viewing 2257 - 2259 of 2,612 Reviews

Glassdoor has 2,868 Qualtrics reviews submitted anonymously by Qualtrics employees. Read employee reviews and ratings on Glassdoor to decide if Qualtrics is right for you.