Does ROI Call Center Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, ROI Call Center Solutions employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at ROI Call Center Solutions. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at ROI Call Center Solutions?

53% of ROI Call Center Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ROI Call Center Solutions 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at ROI Call Center Solutions?

Customer Service Representative (63) , Customer Service Representative (CSR) (27) , Customer Service (8) , Agent (7) , Team Lead (7) , Customer Service Agent (6) , Supervisor (6) , Call Center Representative (5) , Call Center Agent (4) , Case Manager (4) , Customer Service (CSR) (4) , Recruiter (4) , Account Manager (3) , Customer Service Supervisor (3) , Analyst (2)

What are the pros of working at ROI Call Center Solutions according to real employee reviews?

"Work from home is a nice plus" ((in 30 reviews)); "Meet great people." ((in 8 reviews)); "They are great at being flexible with scheduling as well!" ((in 7 reviews)); "Flexible hours, work from home" ((in 6 reviews)); "The leadership I have worked with here has been friendly and willing to help you grow in the company." ((in 5 reviews))

What are the cons of working at ROI Call Center Solutions according to real employee reviews?

"Low pay and never any raises" ((in 34 reviews)); "The training is inadequate." ((in 11 reviews)); "The pay and benefits are abysmal" ((in 10 reviews)); "Managers get aggressive when numbers aren't met!" ((in 7 reviews)); "Building, Environment, Upper Management, Lack of Professionalism, No Opportunity For Advancement" ((in 6 reviews))

Skip to content Skip to footer

Notifications

ROI Call Center Solutions

Part of Connexus Resource Group

ROI Call Center Solutions reviews

3.2

53% would recommend to a friend

(256 total reviews)

Rob Schow

64% approve of CEO

48% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Work/Life balance

3.1

Career opportunities

3.0

Culture & values

3.0

Senior management

2.5

Compensation and benefits

ROI Call Center Solutions has an employee rating of 3.2 out of 5 stars, based on 256 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ROI Call Center Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

256 reviews

3.0

Jul 4, 2023

Great co workers kept me there

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Working remotely was nice Fantastic co workers

Cons

Low pay for the amount of stress

3.0

May 19, 2023

Good while it lasts.

Customer service supervisor

Recommend

CEO approval

Business Outlook

Pros

-You'll meet some great people.

Cons

-Bad pay. -Favoritism is frequent in upper management -They will fire you for the smallest things, but hire pedophiles and creeps and promote them.

3.0

Oct 13, 2022

Changes are inevitable and not always good

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

Teammates are a bonus. Working from home is a bonus. They do try to be flexible with your schedule.

Cons

Changing teams, changing your immediate team lead and then they may have a supervisor, and that supervisor changes. Worked on four different campaigns, which is often scary for changing schedules. Lack of communication between teams. Too much change in team leads. Feel training should be longer than three days for a better understanding of what is expected.

Viewing 10 - 12 of 256 Reviews

Top companies for "Compensation and Benefits" near you

KPMG

3.6★Compensation & Benefits

ROI Call Center Solutions reviews FAQs

Reviews ROI Call Center Solutions reviews

ROI Call Center Solutions

ROI Call Center Solutions reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great co workers kept me there

Good while it lasts.

Changes are inevitable and not always good

Top companies for "Compensation and Benefits" near you

ROI Call Center Solutions reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

ROI Call Center Solutions reviews FAQs