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      ROI Call Center Solutions

      Part of Connexus Resource Group

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      ROI Call Center Solutions reviews

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      3.2

      53% would recommend to a friend

      (256 total reviews)

      Rob Schow

      64% approve of CEO

      48% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.2

      Work/Life balance

      3.1

      Career opportunities

      3.0

      Culture & values

      3.0

      Senior management

      2.5

      Compensation and benefits

      ROI Call Center Solutions has an employee rating of 3.2 out of 5 stars, based on 256 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ROI Call Center Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      256 reviews
      5.0
      Feb 12, 2018

      Service Rep

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The co workers there are all super great. There is always a positive vibe. I loved working there.

      Cons

      There was a lot the service rep had to meet. The QA was difficult to pass.

      4.0
      Jan 4, 2018

      CSR

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly Environment with helpful staff. They are understanding in times of need. They will work around whatever problems you may be having. Including shift changes. They might even lend a shoulder to cry on. As long as it has no monetary value.

      Cons

      They will write you up for not making quota. They do not offer raises at the end of each year. In fact, unless you promoted to management there are no raises. There is not any kind of appreciation at all. Oh, wait they do have Taco Tuesday. Where they haul in enough stale and cold tacos to feed the hired hands. They make a boatload of money from the hired hands, but instead of offering any pay increases for the one that actually does the work. The management gets raises quarterly for playing on their computer or taking a long lunch, The owners are building 18nillion dollar homes, while keeping the ones that earn them the money a dollar a year raise. We will talk about the drugs next time. Because of low pay it invites the lower class to wor there

      4.0
      Dec 12, 2017

      Customer Service/ Data Entry

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The management is very understanding and will work with you on scheduling. They genuinely care for the employees.

      Cons

      I think they could pay more an hour. Plus they do not give yearly raises, so unless you get promoted to management your wage stays the same.

      Viewing 220 - 222 of 256 Reviews
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      ReviewsROI Call Center Solutions reviews

      Glassdoor has 259 ROI Call Center Solutions reviews submitted anonymously by ROI Call Center Solutions employees. Read employee reviews and ratings on Glassdoor to decide if ROI Call Center Solutions is right for you.