Does ROI Call Center Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, ROI Call Center Solutions employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at ROI Call Center Solutions. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at ROI Call Center Solutions?

53% of ROI Call Center Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ROI Call Center Solutions 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at ROI Call Center Solutions?

Customer Service Representative (63) , Customer Service Representative (CSR) (27) , Customer Service (8) , Agent (7) , Team Lead (7) , Customer Service Agent (6) , Supervisor (6) , Call Center Representative (5) , Call Center Agent (4) , Case Manager (4) , Customer Service (CSR) (4) , Recruiter (4) , Account Manager (3) , Customer Service Supervisor (3) , Analyst (2)

What are the pros of working at ROI Call Center Solutions according to real employee reviews?

"Awesome to work from home." ((in 32 reviews)); "Meet great people." ((in 7 reviews)); "They are great at being flexible with scheduling as well!" ((in 7 reviews)); "Flexible hours, work from home" ((in 6 reviews)); "The leadership I have worked with here has been friendly and willing to help you grow in the company." ((in 5 reviews))

What are the cons of working at ROI Call Center Solutions according to real employee reviews?

"Low pay and never any raises" ((in 35 reviews)); "Not good enough training" ((in 14 reviews)); "Building, Environment, Upper Management, Lack of Professionalism, No Opportunity For Advancement" ((in 7 reviews)); "The pay and benefits are abysmal" ((in 7 reviews)); "Managers get aggressive when numbers aren't met!" ((in 6 reviews))

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ROI Call Center Solutions

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ROI Call Center Solutions reviews

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3.2

53% would recommend to a friend

(256 total reviews)

Rob Schow

64% approve of CEO

48% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Work/Life balance

3.1

Career opportunities

3.0

Culture & values

3.0

Senior management

2.5

Compensation and benefits

ROI Call Center Solutions has an employee rating of 3.2 out of 5 stars, based on 256 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ROI Call Center Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

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Reviews by job title

256 reviews

3.0

Nov 13, 2017

Good job, low pay

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Very flexible with schedules, laid back atmosphere, second chance work place

Cons

Extremely low pay, lack of communication, sub par systems and equipment, benefits are about as good as if there weren't any benefits at all.

5.0

Nov 2, 2017

Its called work for a reason

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great place to work if you do what you say you will do and just put in the work.

Cons

If you don't want to work... they eventually are going to terminate you.

1.0

Oct 31, 2017

Think Twice

Phone agent

Recommend

CEO approval

Business Outlook

Pros

The pro's to working here is that you get to sit around and get good money. Plus if you refer a friend and if they stay here longer than 90 days, you get 300 dollars for each friend you refereed.

Cons

Lie about your money, no paid breaks, strict with attendance even if there is an emergency. They time you if you go to the bathroom if you go longer than 5 min they will clock you out. They pick favorites and even if you try to do your best and even the numbers shows that you are doing way good, they don't acknowledge that and honestly don't care. I currently work here and I'm looking for a new job. There is a dress code as well.

Viewing 223 - 225 of 256 Reviews

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Good job, low pay

Its called work for a reason

Think Twice

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