Does ROI Call Center Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, ROI Call Center Solutions employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at ROI Call Center Solutions. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at ROI Call Center Solutions?

53% of ROI Call Center Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ROI Call Center Solutions 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at ROI Call Center Solutions?

Customer Service Representative (63) , Customer Service Representative (CSR) (27) , Customer Service (8) , Agent (7) , Team Lead (7) , Customer Service Agent (6) , Supervisor (6) , Call Center Representative (5) , Call Center Agent (4) , Case Manager (4) , Customer Service (CSR) (4) , Recruiter (4) , Account Manager (3) , Customer Service Supervisor (3) , Analyst (2)

What are the pros of working at ROI Call Center Solutions according to real employee reviews?

"Work from home is a nice plus" ((in 30 reviews)); "Meet great people." ((in 8 reviews)); "They are great at being flexible with scheduling as well!" ((in 7 reviews)); "Flexible hours, work from home" ((in 6 reviews)); "The leadership I have worked with here has been friendly and willing to help you grow in the company." ((in 5 reviews))

What are the cons of working at ROI Call Center Solutions according to real employee reviews?

"Low pay and never any raises" ((in 34 reviews)); "The training is inadequate." ((in 11 reviews)); "The pay and benefits are abysmal" ((in 10 reviews)); "Managers get aggressive when numbers aren't met!" ((in 7 reviews)); "Building, Environment, Upper Management, Lack of Professionalism, No Opportunity For Advancement" ((in 6 reviews))

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ROI Call Center Solutions

Part of Connexus Resource Group

ROI Call Center Solutions reviews

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3.2

53% would recommend to a friend

(256 total reviews)

Rob Schow

64% approve of CEO

48% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Work/Life balance

3.1

Career opportunities

3.0

Culture & values

3.0

Senior management

2.5

Compensation and benefits

ROI Call Center Solutions has an employee rating of 3.2 out of 5 stars, based on 256 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ROI Call Center Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

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Reviews by job title

256 reviews

4.0

Dec 12, 2017

Customer Service/ Data Entry

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The management is very understanding and will work with you on scheduling. They genuinely care for the employees.

Cons

I think they could pay more an hour. Plus they do not give yearly raises, so unless you get promoted to management your wage stays the same.

3.0

Nov 13, 2017

Good job, low pay

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Very flexible with schedules, laid back atmosphere, second chance work place

Cons

Extremely low pay, lack of communication, sub par systems and equipment, benefits are about as good as if there weren't any benefits at all.

5.0

Nov 2, 2017

Its called work for a reason

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great place to work if you do what you say you will do and just put in the work.

Cons

If you don't want to work... they eventually are going to terminate you.

Viewing 235 - 237 of 256 Reviews

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Ratings by demographic groups

Reviews by job title

Customer Service/ Data Entry

Good job, low pay

Its called work for a reason

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