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ROI Call Center Solutions

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ROI Call Center Solutions reviews

3.2

53% would recommend to a friend

(256 total reviews)

Rob Schow

64% approve of CEO

48% positive business outlook

ROI Call Center Solutions has an employee rating of 3.2 out of 5 stars, based on 256 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ROI Call Center Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

256 reviews
1.0
Oct 31, 2017

Think Twice

Recommend
CEO approval
Business Outlook

Pros

The pro's to working here is that you get to sit around and get good money. Plus if you refer a friend and if they stay here longer than 90 days, you get 300 dollars for each friend you refereed.

Cons

Lie about your money, no paid breaks, strict with attendance even if there is an emergency. They time you if you go to the bathroom if you go longer than 5 min they will clock you out. They pick favorites and even if you try to do your best and even the numbers shows that you are doing way good, they don't acknowledge that and honestly don't care. I currently work here and I'm looking for a new job. There is a dress code as well.

4.0
Sep 6, 2017

ROI

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work around agents and managements schedules, work with the management to make sure things are running smoothly, very fair with the agents, working one on one with them to make sure they understand their jobs and what they need to be doing everyday to continue to be awesome.

Cons

There is cons to EVERY job, I would have to say the pay is something that can improve here, and doing more reviews with agents and management to coach and let the agents know what area's to improve to be making more money and keeping them here.

Viewing 238 - 240 of 256 Reviews

Glassdoor has 259 ROI Call Center Solutions reviews submitted anonymously by ROI Call Center Solutions employees. Read employee reviews and ratings on Glassdoor to decide if ROI Call Center Solutions is right for you.