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      ROI Call Center Solutions

      Part of Connexus Resource Group

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      ROI Call Center Solutions reviews

      3.2

      53% would recommend to a friend

      (256 total reviews)

      Rob Schow

      64% approve of CEO

      48% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.2

      Work/Life balance

      3.1

      Career opportunities

      3.0

      Culture & values

      3.0

      Senior management

      2.5

      Compensation and benefits

      ROI Call Center Solutions has an employee rating of 3.2 out of 5 stars, based on 256 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ROI Call Center Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      256 reviews
      1.0
      Jul 19, 2017

      DO NOT WORK HERE - Joseph A. Bank Project

      Agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      It can be really fun to go to work if you sometimes

      Cons

      - The majority of management doesn't know how to work the systems, so they are completely useless when you ask questions. - Management doesn't seem to have set schedules for when they work - Managers & Trainers just leave work, for no reason, whenever they want and usually don't bother coming back that day. - Lack of authority figures - Lack of professionalism

      1.0
      Apr 9, 2017

      Company is a joke

      Management
      Recommend
      CEO approval
      Business Outlook

      Pros

      Having the chance to get attached to fellow coworkers. There are really no pros involving this company in my opinion.

      Cons

      No pto, no sick time, no vacation time is offered either. Pay isn't the greatest for what you have to put up with and they don't take feedback seriously. Company will drop you without a thought and for no reason or they will give you a fake story to cover themselves. The company itself is fake to you and will make you feel safe with your position and then drop you. It's like pulling teeth to get time off as well.the company is a joke and I'm not at all sure how anything is properly ran. I would no recommend working here at all. Also you have so many drug users working there and even I've seen selling happening there. It was brought to management attention and they did nothing. Medical sucks and they have no 401k or anything to really offer their employees management themselves call the company a second chance company so if you have any felonies or anything you can almost guarantee to get hired there but once again it's not even worth it in my opinion.

      5.0
      Mar 30, 2017

      I Love This Company!

      Contact center representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      They really care about their employees and give opportunities to grow within the organization. On top of that, if a campaign goes away, they will make sure you have a home on another account. They have fun incentive programs and Taco Tuesdays! I really love the fact that they make sure it feels like a community with a fun atmosphere. I've worked at other call centers and they feel so detached and make me feel like a number in a sea of numbers.

      Cons

      They don't give away free cars in their Ticket 2 Rock program.

      Viewing 241 - 243 of 256 Reviews
      Related searches: ROI Call Center Solutions jobs | ROI Call Center Solutions salaries | ROI Call Center Solutions benefits | ROI Call Center Solutions interviews
      ReviewsROI Call Center Solutions reviews

      Glassdoor has 259 ROI Call Center Solutions reviews submitted anonymously by ROI Call Center Solutions employees. Read employee reviews and ratings on Glassdoor to decide if ROI Call Center Solutions is right for you.