Does ROI Call Center Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, ROI Call Center Solutions employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at ROI Call Center Solutions. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at ROI Call Center Solutions?

53% of ROI Call Center Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ROI Call Center Solutions 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at ROI Call Center Solutions?

Customer Service Representative (63) , Customer Service Representative (CSR) (27) , Customer Service (8) , Agent (7) , Team Lead (7) , Customer Service Agent (6) , Supervisor (6) , Call Center Representative (5) , Call Center Agent (4) , Case Manager (4) , Customer Service (CSR) (4) , Recruiter (4) , Account Manager (3) , Customer Service Supervisor (3) , Analyst (2)

What are the pros of working at ROI Call Center Solutions according to real employee reviews?

"Work from home is a nice plus" ((in 30 reviews)); "Meet great people." ((in 8 reviews)); "They are great at being flexible with scheduling as well!" ((in 7 reviews)); "Flexible hours, work from home" ((in 6 reviews)); "The leadership I have worked with here has been friendly and willing to help you grow in the company." ((in 5 reviews))

What are the cons of working at ROI Call Center Solutions according to real employee reviews?

"Low pay and never any raises" ((in 34 reviews)); "The training is inadequate." ((in 11 reviews)); "The pay and benefits are abysmal" ((in 10 reviews)); "Managers get aggressive when numbers aren't met!" ((in 7 reviews)); "Building, Environment, Upper Management, Lack of Professionalism, No Opportunity For Advancement" ((in 6 reviews))

Skip to content Skip to footer

Notifications

ROI Call Center Solutions

Part of Connexus Resource Group

ROI Call Center Solutions reviews

3.2

53% would recommend to a friend

(256 total reviews)

Rob Schow

64% approve of CEO

48% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Work/Life balance

3.1

Career opportunities

3.0

Culture & values

3.0

Senior management

2.5

Compensation and benefits

ROI Call Center Solutions has an employee rating of 3.2 out of 5 stars, based on 256 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ROI Call Center Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

256 reviews

4.0

Jan 12, 2016

Account Manager

Account manager/project manager

Recommend

CEO approval

Business Outlook

Pros

The executive team there is pretty spot on, they work with you on all aspects of project management and like to be involved in the hiring/training and review process. They were always available to help if I ever needed anything

Cons

Depending on the project there could be high turnover with entry level agents

2.0

Oct 15, 2015

If this were a relationship, I could finally use the it's complicated status.

Inbound call representative

Recommend

CEO approval

Business Outlook

Pros

you make decent money, some earn commission, not me but whatever, and some of the people are the absolute best, and you just sit quite frequently

Cons

make sure you check your pay stubs, you have to clock out for breaks, but at least not the restroom anymore. supervisors at least on my campaign won't help you much and forget about them taking a bad call for you

4.0

Aug 26, 2015

It's an okay temporary job

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

flexible hours, ways to make more money (the more completed surveys you make), fun colleagues.

Cons

it can get really boring real soon.

Viewing 247 - 249 of 256 Reviews

Top companies for "Compensation and Benefits" near you

KPMG

3.6★Compensation & Benefits

ROI Call Center Solutions reviews FAQs

Reviews ROI Call Center Solutions reviews

ROI Call Center Solutions

ROI Call Center Solutions reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Account Manager

If this were a relationship, I could finally use the it's complicated status.

It's an okay temporary job

Top companies for "Compensation and Benefits" near you

ROI Call Center Solutions reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

ROI Call Center Solutions reviews FAQs