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      ROI Call Center Solutions

      Part of Connexus Resource Group

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      ROI Call Center Solutions reviews

      3.2

      53% would recommend to a friend

      (256 total reviews)

      Rob Schow

      64% approve of CEO

      48% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.2

      Work/Life balance

      3.1

      Career opportunities

      3.0

      Culture & values

      3.0

      Senior management

      2.5

      Compensation and benefits

      ROI Call Center Solutions has an employee rating of 3.2 out of 5 stars, based on 256 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ROI Call Center Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      256 reviews
      2.0
      Jun 26, 2015

      Poor Management

      Agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      The best thing about this job is that they're always hiring and they are incredibly flexible with scheduling. Being a full time student I had to change my schedule with them each semester to which they were fully able to conform to my schedule.

      Cons

      The issue here is that they will literally hire ANYONE. And the management is just very poorly trained and is not based on actual ability to lead a team, but mostly off of sucking up to higher ups.

      1.0
      May 6, 2015

      I cannot in good conscience recommend this call center

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I was able to experience and learn a number of skills that have proved to be useful at other job opportunities. I found that the front line employees were for the most part great to work with, and in my estimation very generous individuals. I think some people will find some of the hiring practices very liberal, and I know that ROI is open to hiring known sex offenders, and have promoted some to leadership positions.

      Cons

      You must expect to be under paid for the work required of you, and any commission will not be stellar. The vast majority of your managers are under qualified for their role, and will more than likely make your job much harder than is necessary due to their incompetence. Expect that front line employees will receive the brunt of any complaint, and that scapegoating is a company policy

      1.0
      Apr 30, 2015

      Stay away from ROI, go to Walmart.

      Agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some of the people are pleasant to worknwith. Honestly there are not many good things to say about roi. Fixed schedule us good.

      Cons

      Pay is bad, the supervisor on GSM and men's warehouse is not willing to work with you unless your his buddy, the health benefits suck, supervisors are power hungry kids in adult bodies, if a project ends your out of a job, they will fire you if you look at them wrong, they are a horrid company with no growth, no money to change the sign on the building from ssi to roi. Go work at Walmart not roi, DO NOT WASTE YOUR TIME WITH ROI RUN FROM THIS PLACE!!!!

      Viewing 250 - 252 of 256 Reviews
      Related searches: ROI Call Center Solutions jobs | ROI Call Center Solutions salaries | ROI Call Center Solutions benefits | ROI Call Center Solutions interviews
      ReviewsROI Call Center Solutions reviews

      Glassdoor has 259 ROI Call Center Solutions reviews submitted anonymously by ROI Call Center Solutions employees. Read employee reviews and ratings on Glassdoor to decide if ROI Call Center Solutions is right for you.