Does ROI Call Center Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, ROI Call Center Solutions employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at ROI Call Center Solutions. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at ROI Call Center Solutions?

53% of ROI Call Center Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ROI Call Center Solutions 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at ROI Call Center Solutions?

Customer Service Representative (63) , Customer Service Representative (CSR) (27) , Customer Service (8) , Agent (7) , Team Lead (7) , Customer Service Agent (6) , Supervisor (6) , Call Center Representative (5) , Call Center Agent (4) , Case Manager (4) , Customer Service (CSR) (4) , Recruiter (4) , Account Manager (3) , Customer Service Supervisor (3) , Analyst (2)

What are the pros of working at ROI Call Center Solutions according to real employee reviews?

"Awesome to work from home." ((in 32 reviews)); "Meet great people." ((in 7 reviews)); "They are great at being flexible with scheduling as well!" ((in 7 reviews)); "Flexible hours, work from home" ((in 6 reviews)); "The leadership I have worked with here has been friendly and willing to help you grow in the company." ((in 5 reviews))

What are the cons of working at ROI Call Center Solutions according to real employee reviews?

"Low pay and never any raises" ((in 35 reviews)); "Not good enough training" ((in 14 reviews)); "Building, Environment, Upper Management, Lack of Professionalism, No Opportunity For Advancement" ((in 7 reviews)); "The pay and benefits are abysmal" ((in 7 reviews)); "Managers get aggressive when numbers aren't met!" ((in 6 reviews))

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ROI Call Center Solutions

Part of Connexus Resource Group

ROI Call Center Solutions reviews

3.2

53% would recommend to a friend

(256 total reviews)

Rob Schow

64% approve of CEO

48% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Work/Life balance

3.1

Career opportunities

3.0

Culture & values

3.0

Senior management

2.5

Compensation and benefits

ROI Call Center Solutions has an employee rating of 3.2 out of 5 stars, based on 256 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ROI Call Center Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

256 reviews

1.0

Sep 2, 2018

sweatshop call center.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-they will hire anyone, literelly anyone! -you don't need any experience they don't care -they give you food once it a while but its just cheap tacos -its easy to get a job here because peopel are always quitting because the job sucks

Cons

-very low pay!!! -they promise raises and promotions but its all a lie -expect you to work fast and efficiently on laptops that are 15 yrs old -the laptops are so slow they have a dedicated laptop just for people to clock in cuz it takes forever for their computers to turn on -office chairs are broken and torn up -hallways smell like a sewer

1.0

Sep 10, 2017

Jos a bank project

Agent

Recommend

CEO approval

Business Outlook

Pros

Nothing really except the two managers that know what theyre doing on the project jake and nate.

Cons

The managment sucks! You have managers that dont even know simple questions or about the systems. So without jake or nate its a disaster.

3.0

Jul 17, 2017

Good

Customer service

Recommend

CEO approval

Business Outlook

Pros

well organized , great supervisor

Cons

Benefits not so impressive.

Viewing 25 - 27 of 256 Reviews

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sweatshop call center.

Jos a bank project

Good

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