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ROI Call Center Solutions

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ROI Call Center Solutions reviews

3.2

53% would recommend to a friend

(256 total reviews)

Rob Schow

64% approve of CEO

48% positive business outlook

ROI Call Center Solutions has an employee rating of 3.2 out of 5 stars, based on 256 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ROI Call Center Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

256 reviews
2.0
Nov 27, 2020
Recommend
CEO approval
Business Outlook

Pros

Fun, friendly co-workers(other than management). Really kind and understanding when it comes to TRO. Direct deposit is nice and the daily pay option is a life saver!

Cons

Management kind of act like a big dog/small dog fighting over an enormous steak. The big dog gets it and even after its stuffed full with food ( management opportunities/jobs) the big dog still keeps it all to himself. Seriously this place is never giving out advancement from within the company positions. I haven't worked here long and there are only 2 SUPERVISORS and at one point i think 30 reps. Not to mention 1 of the supervisors(teir2)hardly works there. So there is never one to take a call that only a supervisor can handle due to authority to make decisions such as a discount. Not to mention all upper management seriously sit back and purposely make people quit. (managing them out they call it)Plus when they lay people off they call it Mandatory Time Off so they can get out of paying unemployment ! ugh and yes im still here...

5.0
Apr 15, 2019

Great place

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They work with you on all issues as long as you communicate Great prizes and team work Treat days and lunches paid by the company

Cons

Time off is hard, but if you ask in advance you can usually get it off

2.0
Dec 28, 2018

ROI Solutions

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

As a whole ROI is a fairly new company, once it works out all the kinks it could eventually be a company that management and bosses respect one another and can actually be proactive and productive.

Cons

As it stands now, management really does not give 2 cents about you which leads to high turnover rate and in-productivity. There is no logic in half the things they do. Also, there is crazy favoritism and (depending on the account or campaign you are working on) we are continuously working on putting out fires from the same continuous mistakes over and over and over.

Viewing 22 - 24 of 256 Reviews

Glassdoor has 259 ROI Call Center Solutions reviews submitted anonymously by ROI Call Center Solutions employees. Read employee reviews and ratings on Glassdoor to decide if ROI Call Center Solutions is right for you.