Is Rackspace Technology a good company to work for as a Linux Support Engineer?

Linux Support Engineer professionals working at Rackspace Technology have rated their employer with 3.4 out of 5 stars in 103 Glassdoor reviews. This is a lower than average score with the overall rating of Rackspace Technology employees being 3.5 out of 5 stars. Search open Linux Support Engineer Jobs at Rackspace Technology now and start preparing for your job interview by browsing frequently asked Linux Support Engineer interview questions at Rackspace Technology .

Does Rackspace Technology pay Linux Support Engineer employees well?

Linux Support Engineer professionals rate their compensation and benefits at Rackspace Technology with 3.1 out of 5 stars based on 103 anonymously submitted employee reviews. This is 14.9% worse than the company average rating for salary and benefits. Find out more about Linux Support Engineer salaries at Rackspace Technology.

What are the top reviewed jobs at Rackspace Technology?

Cloud Engineer (122) , Manager (78) , Customer Success Manager (63) , Software Developer (59) , Linux Systems Administrator (43) , Account Executive (39) , Software Engineer (38) , Systems Engineer (37) , Director (36) , Network Security Engineer (36) , Project Manager (35) , Solutions Architect (31) , Systems Administrator (30) , Data Engineer (29) , Sales (27)

What are the pros of working at Rackspace Technology according to real employee reviews?

"Great culture if you are young and get a lot of satisfaction from working and accomplishments from such." ((in 429 reviews)); "Great people throughout the company who really give a damn and who step in front of trains for the customer" ((in 369 reviews)); "Good work Life balance and into latest technology" ((in 211 reviews)); "U.S. benefits were good but just a guess they may be changing for the worse due to the economic downturn." ((in 187 reviews)); "Good for permanent work from home" ((in 112 reviews))

What are the cons of working at Rackspace Technology according to real employee reviews?

"Poor management and lack of vision" ((in 149 reviews)); "Middle management is afraid of senior leadership because of the high risk of being fired." ((in 141 reviews)); "Most managers are good only in being a 'proxy/party in the middle' where all what you do is listening to complains and forwards it" ((in 96 reviews)); "Frequent layoffs and reorgs." ((in 94 reviews)); "Too much middle management" ((in 42 reviews))

Rackspace Technology Linux Support Engineer reviews

3.4

57% would recommend to a friend

(103 total reviews)

Amar Maletira

45% approve of CEO

34% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (103 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Linux Support Engineer employees have rated Rackspace Technology with 3.4 out of 5 stars, based on 103 company reviews on Glassdoor. This indicates that most Linux Support Engineer professionals have a good working experience there. Rackspace Technology is rated in line with the average (within 1 standard deviation) by Linux Support Engineer professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

103 reviews

5.0

Jun 29, 2024

Work life balance

Linux administrator

Recommend

CEO approval

Business Outlook

Pros

Best place to work. Good work culture.

Cons

No concern about the current employment.

4.0

Mar 25, 2024

Excellent to progress your career

Linux systems administrator

Recommend

CEO approval

Business Outlook

Pros

- Promoted twice in two years - Gives opportunities to learn and grow as long as you're comfortable taking on the task. - Surrounded by highly knowledgable people and the opportunity to shadow them. - Encourage taking exams which are paid for by the company. - Great office with games room, cafeteria, relax room and more.

Cons

- Rackspace has taken a new direction and has lost the fun side of it that it was famous for. - Quality of support has fallen since outsourcing.

2.0

Mar 21, 2024

Outsourcing

Linux support engineer

Recommend

CEO approval

Business Outlook

Pros

Cheap labor More diversity More support agents

Cons

Non-US based support for US based customers General lack of technical and customer service skills

Viewing 4 - 6 of 103 Reviews

Jobs at Rackspace Technology

Customer Success Associate II - MX

Trabajo desde casa

View job