Salesforce reviews

Your experience here will completely depend on your direct manager and reporting line - and that's a very mixed bag of people. There is a lot of ego at play in some leaders and a total lack of EQ/empathy - be sure to interview your manager through the hiring process. There is nothing as demotivating as a sales manager who doesn't have basic leadership skills or self awareness. They have over hired Account Executives as they believe that this will drive limitless growth in the region. Result being that everyone has territories that are too small to give them a reasonable chance at succeeding. Attainment is poor even from those who have been with the business a number of years and have been successful in their previous roles. This DOESN'T stop huge amounts of pressure being placed on each individual to hit pipe gen and sales targets (even during COVID). Very few people have hit their quota or anywhere near it in the last few years. 5-7 years ago this probably would have been a great place to work but it has changed considerably since then. People don't trust the anonymous feedback surveys so the business doesn't understand the huge amount of grumbling that is happening behind the scenes. AEs are unhappy and many are looking elsewhere. But management also does its best to make you fearful about leaving in order to keep you in place to avoid more turnover. They made most of their customer success group redundant last year. Aside from COVID, there seems to be a major aversion to letting people work from home which to me highlights that there is a lack of trust in their people. Some management speak down to their team like they are children. Very few female leaders in the sales team - not sure the organisation is honestly asking themselves why this is? People talk the talk about diversity because it's a SFDC value but that's not necessarily how they really think or execute. I don't even think most of them are capable of thinking outside their own experience.

-The Salesforce recipe is to grow and split territories and squeeze every rep as much as they can. This is how they report double-digit growth every year to their investors. -You are compensated the same irrespective of the products you sell, however, management only cares about the core products you sell (Sales/Service Cloud). To the outside world this may not make sense, however, you are looked down upon and will get performance managed if you are not selling enough of these core products. I'm not a lawyer but this doesn't sound legal under Canadian labour law. -“Teacher’s Pet” Culture - Majority of reps (80%) don’t hit their quota but you can still get promoted and have your career accelerated if you play the “game” and suck up to management. -Colleagues who have been here for a while say it used to be an exciting, fun company and now it’s far more corporate and there are a lot of unhappy people in the office.